Patient Coordinator

Job Description

Job Description

Job Title: Patient Coordinator

Industry: Healthcare / Orthopedics

Location (city, state): Chicago, IL

Assignment Type: Contract with potential for permanent hire

Pay: Up to $19/hour

Work Schedule: Monday–Friday, 8-hour shifts within the following operating hours:

• Monday: 6:30 AM–6:30 PM
• Tuesday–Thursday: 6:30 AM–5:00 PM
• Friday: 6:30 AM–4:30 PM

Benefits: This position is eligible for medical, dental, vision, and 401(k).

About The Company:

Our client is a busy healthcare practice focused on delivering quality patient care. The team values professionalism, collaboration, and a positive patient experience. This opportunity is ideal for someone who enjoys working in a fast-paced clinical environment and supporting both patients and medical providers.

Job Description:

We are seeking a reliable and service-oriented Patient Coordinator to support daily clinic operations. This individual will assist with patient intake, prepare examination rooms, obtain vital signs as needed, maintain accurate electronic medical records, and help coordinate patient flow. The ideal candidate has strong communication and multitasking skills, previous healthcare or medical office experience, and the ability to provide excellent service in a high-volume setting.

Key Responsibilities:

• Assist with patient rooming by retrieving charts, confirming room availability, and preparing patients for their appointments.
• Measure and document patient vital signs, including blood pressure, height, and weight, as needed.
• Enter, verify, and update patient information in the electronic medical record system.
• Provide professional customer service by greeting patients, answering phone calls, and communicating appointment updates.
• Review patient documentation and scan new or updated records into the system.
• Clean, organize, and restock examination rooms between appointments and at the end of each day.
• Help manage patient flow to ensure appointments run efficiently and providers receive timely support.
• Collaborate with physicians and clinical staff to maintain an organized and welcoming environment.
• Address patient concerns professionally while maintaining a positive and composed demeanor in challenging situations.

Qualifications:

• High school diploma or equivalent required.
• Previous medical front desk, patient coordination, or healthcare support experience preferred.
• Strong customer service and communication skills.
• Experience in a high-volume medical office or clinic strongly preferred.
• Ability to take and accurately document patient vital signs.
• Familiarity with electronic medical record systems; Athena experience is a plus.
• Excellent attention to detail, organization, and multitasking abilities.
• Ability to remain professional when interacting with frustrated or upset patients.
• Dependable, adaptable, and comfortable working in a fast-paced environment.

Additional Details:

• Training will be provided by existing staff.
• Business casual dress code.
• Free parking passes available during the contract assignment.
• Accessible by public transportation or personal vehicle.
• One-step, onsite interview process.
• Candidates must successfully complete a background check and applicable drug screening and clinical compliance requirements.
• Immediate start preferred.
• One position available.

Perks:

• Opportunity to transition into a permanent position.
• Potential access to competitive benefits upon permanent hire.
• Collaborative team environment.
• Opportunity to gain additional experience in a fast-paced medical practice.
• Direct involvement in patient care coordination and clinic operations.

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

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