Guest Advocate - Runners who want to Work and Workers that like to Run

Job Description

Job Description

Are you passionate about Running, Walking, or Hiking? Do you love sharing that passion with others? If so, we'd love to talk to you!

Big Peach Running Co. is a locally owned and operated small business with a heart for the Pedestrian Active Lifestyle. Our mission is to consistently deliver exceptional guest experiences through unparalleled product knowledge, top-notch customer service, and a commitment to community.

Our work environment includes:

• Regular team and community events
• Flexible scheduling
• Growth and leadership opportunities
• On-the-job training
• Employee discounts and perks
• Supportive and safe work environment
• Casual dress code and friendly atmosphere
• Paid Time Off

About the Role
Big Peach Running Co. is a Running Specialty retailer that offers premium footwear, apparel, and gear for running, walking, and hiking. The "Guest Advocate" is the frontline connection to our Guests, providing personalized service and expert advice. Whether assisting a first-time walker or a seasoned marathoner, Guest Advocates help all customers find the right solutions to support their active lifestyle.

This is a year-round, non-seasonal position and requires a minimum one-year commitment .

Guest Advocate Responsibilities:

• Welcome every Guest and provide an engaging, personalized in-store experience
• Demonstrate expert product knowledge and consultative service
• Operate the POS system efficiently and handle financial transactions accurately
• Achieve personal and store sales goals
• Maintain a clean, organized, and visually appealing sales floor
• Stay current on promotions, product updates, and company initiatives
• Support store operations, including inventory transfers and special orders
• Introduce relevant products to enhance the Guest's active lifestyle journey
• Participate in store and community events as a brand ambassador

Guest Advocate Requirements:

• Passion for the Pedestrian Active Lifestyle (Running, Walking, Hiking)
• Friendly, professional demeanor with a focus on outstanding Guest service
• Strong communication and problem-solving skills
• Ability to work in a fast-paced retail environment
• Comfort with basic math and technology
• Ability to stand and move for extended periods; lift up to 40 lbs
• Availability to work 20+ hours per week, including weekends
• Must be able to commute reliably to store location