Front Desk and Bocce Program Assistant

Job Description

Job Description

Description:

Join the vibrant team at Mountain View Country Club and be a crucial part of our Wellness Center and member recreation programs! We're seeking a dedicated, friendly, and service-oriented team member to serve as a receptionist for our Spa and Fitness Center while also assisting with our Bocce program.

Schedule: Part-Time / Seasonal (October–May)

Location: Mountain View Country Club

Responsibilities 

Spa & Fitness Center

•Answer and return phone calls promptly and professionally.

•Provide assistance to members with booking spa and wellness services.

•Restock Wellness Center supplies as needed.

•Help maintain a clean, organized, and welcoming fitness and spa environment.

•Handle laundry tasks.

•Process transactions accurately while providing excellent member service.

•Address member questions and service issues in a professional and friendly manner.

•Report any concerns, comments, or member feedback to the Wellness Director.

•Work closely with and report to the Spa Supervisor regarding daily operations, member service, and any concerns within the Spa and Fitness Center.

Bocce Program Assistance

•Assist with the weekly Bocce League and related member activities.

•Help officiate/refer Bocce matches and develop a strong understanding of the rules and regulations of the game.

•Assist with league setup and organization.

•Help create a fun, welcoming, and playful atmosphere for members participating in the Bocce program.

•Engage with members throughout league activities and encourage participation and camaraderie.

•Support the Bocce program team with maintaining a positive and enjoyable member experience.

Requirements:

•Previous customer service experience preferred.

•Computer literacy and ability to learn scheduling and point-of-sale systems.

•Excellent verbal and written communication skills.

•Friendly, outgoing, and professional personality.

•Ability to work independently while also being a strong team player.

•Willingness to learn the rules and regulations of Bocce and assist with league activities.

•Strong interest in creating positive relationships and engaging with club members.

•Ability to maintain a professional yet fun and approachable presence with members.

What We're Looking For

We're looking for someone who enjoys working with people, takes pride in providing exceptional service, and can bring positive energy to both our Wellness Center and Bocce program. If you're passionate about wellness, member engagement, recreation, and creating a welcoming environment, we want to hear from you!