Patient Services Specialist
Phoenix Virtual Solutions LLC
Position titlePatient Services SpecialistDescriptionThe Patient Services Specialist role is responsible for interacting with patients to help them understand healthcare, insurance, and cost of procedures. They may connect patients with doctors and specialists, review options for treatment, and discuss financial responsibilities. You will assist clients with applying for benefits through hospital charity assistance programs, Social Security, and Medicaid to ensure that all types of eligible funding for health care services is available for patients. This includes assisting the patients and others to complete forms, applications, and other paperwork.Responsibilities· Answer all incoming calls from the patients.· Making all/any outgoing calls to the patients· Manage the physicians/doctor’s appointment calendar· Manage and organize Electronic Medical Records (EMR)· Record, review, and take steps to follow-up on and resolve patient complaints· Analyze complaints to enhance the overall quality of care· Create and maintain record-keeping files and systems for both the physicians and the patients· Assure confidentiality of paperwork, documents, and calls· Handle calls from providers and plan members regarding balance inquiries and generate appropriate resolutions if necessary and required· Maintain timely communication with patients· Represent the Client in an approachable, pleasant, and professional manner· Work on special projects as assigned by the Client such as Data Entry assignmentsQualifications· Minimum of 2 years’ experience as a Customer Service Representative or Customer Service Advocate on a healthcare account· Excellent communication skills· Familiarity with scheduling systems· Proven experience working with EMR systems· Proficiency with Microsoft Applications· Highly organized with a strong attention to detail· Comfortable in a fast-paced environment· Approachable, professional, discrete, and personable· Ability to provide high-quality customer service and follow through on all assignments· Can work under pressure and with minimal supervision· Has initiative and can meet deadlines· Can start ASAP!Job LocationRemote work possible #J-18808-Ljbffr Phoenix Virtual Solutions LLC
- ...Patient Service Specialist As our highly visible Patient Service Specialist, you'll be patient's first touch and are responsible for gathering important information for their visit and providing an exceptional patient experience. Responsibilities: Greeting patients...SuggestedFlexible hours
- ...Patient Service Specialist When patients enter our outpatient physical therapy centers, we want them to have an exceptional experience – starting at the front desk. That's where you come in. As a patient service specialist, you'll manage both the patient side and the...SuggestedWork at office
Select Medical
Phoenix, AZ1 day ago - Job Duties: Greet and welcome patients and visitors in a friendly and professional manner. Respond to patient and caregivers' inquiries... .... Knowledge, Skills, and Abilities: Excellent customer services skills with the ability to be empathetic to patient needs. Ability...Suggested
$20 - $22 per hour
Patient Service Specialist Phoenix, Arizona Position requires great customer service at the front desk as well as ability to verify insurances, handle prospective and current patient phone calls, collect copays, and communicate in a team environment. Location: 4830 NORTH...SuggestedFull timeWork at officeMonday to FridayDay shift- ...infrastructure, and advanced technology to provide the highest quality patient care possible. Our practices include Barnet Dulaney Perkins... ...and recognizing our employees! Overview As the Patient Services Specialist Team Lead, you'll assist the Clinic Manager in the...SuggestedDaily paidMonday to FridayFlexible hours
- ...Patient Service Specialist At American Vision Partners (AVP), we partner with the most respected ophthalmology practices in the country and integrate best-in-class management systems, operational infrastructure, and advanced technology to provide the highest quality...Flexible hours
- ...desk clerk to handle routine clerical and administrative tasks and provide excellent customer service. This role involves answering phones, directing calls, assisting patients, and supporting office operations with basic data processing and record-keeping. Ideal candidates...Work at office
- SimonMed is seeking an Administrative Assistant to warmly greet patients, respond to inquiries, and manage insurance details and forms. The role includes collecting co-pays, processing payments, and coordinating with radiologists or technologists. Prior healthcare exposure...Full time
$19 per hour
A growing Healthcare services company seeks a Patient Service Representative to correspond with patients and physicians in a fast-paced call center environment. This growing organization offers competitive benefits, clear promotional path and great company culture for...Local area- FreshDirect LLC in Phoenix, AZ is seeking a Customer Service Representative to provide patient support in a clinical setting. You will update demographics, help with scheduling, and ensure accurate record-keeping. The role involves processing payments, handling cashiering...
$19 - $21 per hour
Select Medical in Phoenix, AZ is seeking a Patient Service Specialist, Float to support Camelback Clinic and travel to nearby clinics. The role focuses on front-desk duties and ensuring a positive patient experience from entry to departure. You will join a team committed...Hourly payFull timeMonday to Friday$19 - $21 per hour
Overview Position: Patient Service Specialist, Float Candidate will work part time at Camelback Clinic and travel/assist other clinics nearby Home Clinic: 4200 E Camelback Rd, Ste 103; Phoenix, Az 85018 Type of Employment: Full-time Schedule: Weekdays, Monday through...Full timePart timeMonday to FridayWeekday work- SimonMed is seeking a friendly Administrative Assistant to greet patients, collect forms, verify insurance, collect co-pays, and coordinate scheduling for our imaging services. The role requires strong customer service, data entry accuracy, and HIPAA compliance. You will...
- Spooner is seeking a friendly and detail-oriented front desk patient services team member in Phoenix. You will warmly welcome patients and visitors, coordinate schedules, and manage records with a focus on accuracy and HIPAA compliance. The role emphasizes strong communication...
- Tenet Physician Resources is seeking a patient-centered front desk professional for a hybrid Shared Service Regional Call Center role in the Phoenix area. The position handles front-office tasks in a physician practice, greets patients, manages calls, schedules, and processes...
- ...desk clerk to handle routine clerical and administrative tasks within a busy dermatology practice. You will answer calls, assist patients, process data, and maintain records with accuracy. The role requires 1+ year of front desk experience, strong communication, and proficiency...
$22 - $26 per hour
...free environment for everyone. We encourage patients to “feel good here” by tailoring healthcare to their unique needs. Our services include primary care, gender-affirming... ...Person POSITION OVERVIEW: Patient Services Specialist The Patient Services Specialist (PSS) is the...Bi-weekly payTemporary workWork experience placementWeekend workAfternoon shift- ...Referred Care (PRC) Referral Supervisor, the Patient Support Assistant assures PRC fiscal... ...between the referring PCP and specialist. Responsible for determining PRC eligibility and coordinating specialty medical service for Winslow Indian Health Care Center Inc...Work experience placementWork at officeFlexible hoursShift workAfternoon shift
Dilkon Medical Center | Winslow Indian Health Care
Phoenix, AZ2 days ago - A medical practice in Peoria, Arizona, is seeking a Patient Services Representative (PSR) to greet patients, manage scheduling, and handle financial duties. The ideal candidate provides outstanding customer service, ensures accurate insurance verification, and supports...Full time
- ...Day Job Category: Phlebotomy We are looking for a knowledgeable phlebotomy leader to help oversee patient diagnostic care at our patient service center on Bell Road and the 51. POSITION SUMMARY Position is actively responsible for an assigned department...Immediate startShift work
Sonora Quest Laboratories
Phoenix, AZ2 days ago - ...an assigned department, serving as initial resource and communication liaison between immediate staff, other departments and Patient Services management. Assists, resolves, and reports to and under the guidance of the area Supervisor. Performs all technical or administrative...Work at officeImmediate startFlexible hoursShift work
Sonora Quest Laboratories
Phoenix, AZa month ago - A healthcare service provider is hiring a Patient Services Specialist to interact with patients regarding healthcare and insurance. The role includes managing calls, organizing medical records, and assisting patients with financial responsibilities. Candidates should have...Remote job
- ...answer questions, resolve issues, and identify ongoing product or service needs while supporting physician-directed compliance.... ...documenting interactions in the Productivity system, and updating patient demographics in the records. Clear communication with patients...
- ...operations. The role handles registration, insurance verification, and financial guidance, ensuring accurate data capture and smooth patient flow. The schedule is Monday-Friday, 7:00am-4:00pm, with duties including scheduling, payments, and records handling in a fast-...Work at officeMonday to Friday
- ...Center Greenway in Phoenix, AZ. You will be the first point of contact for patients and visitors, handling registration, scheduling, and insurance information while delivering excellent service. In this role, you’ll verify coverage, collect patient liabilities, and provide...Day shift
- Banner Health Corporate in Phoenix, AZ is seeking a Front Desk Patient Financial Services Representative to support patient flow, scheduling, and registration in a busy clinic environment. You'll verify insurance, collect patient liabilities, provide financial guidance...Monday to Friday
- ...Ensures that assigned locations are functioning effectively and that service levels are maintained and enhanced. Promotes the organization... ..., supervisors, managers and executives. External customers are patients, visitors, vendors, other company facilities, and non-company...Daily paidFor contractorsShift work
Sonora Quest Laboratories
Phoenix, AZa month ago - ...Greenway Family Medicine physicians provide centralized care for patients and their families over the course of their lifetime. They work with patients of all ages and provide primary physician services. Our staff and providers form deep and meaningful partnerships with...Daily paidWork experience placementWork at officeMonday to FridayShift work
- ...seeks a detail-oriented front desk/clerical associate to support patient care. This role schedules all provider appointments, verifies... ...guides patients to the right locations. Excellence in customer service and strict HIPAA adherence are essential. The position requires...Work at office
- ...Front Office Patient Financial Representative Primary City/State: Phoenix, Arizona Department Name: Support Services-Clinic Work Shift: Day Job Category: Revenue Cycle Great careers are built at Banner Health. We understand that talented health care professionals...Work experience placementWork at officeImmediate startMonday to FridayShift work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Patient Services Specialist. Be the first to apply!
- community services specialist Phoenix, AZ
- staff services manager Phoenix, AZ
- honda service advisor Phoenix, AZ
- part time service advisor Phoenix, AZ
- court services officer Phoenix, AZ
- guest services associate Phoenix, AZ
- salesforce service cloud consultant Phoenix, AZ
- human services specialist Phoenix, AZ
- experienced service advisor Phoenix, AZ
- environmental service worker Phoenix, AZ