Evening Mentors Supervisor (Summer)

General Summary The Evening Mentors Supervisor must be available Monday through Friday. Release time is to be determined by their duties and responsibilities, including the overall coverage of their position and shift. The Evening Mentors Supervisor will be responsible for overseeing Upward Bound students and directing Mentors and all activities. The Evening Mentors Supervisor will also perform other program-related duties as assigned. The Evening Mentors Supervisor will be required to attend all staff training during June. Four (4) hours of training will be given over a two (2) day period during June. The Upward Bound Activities Coordinator or Evening Mentors Supervisor provides direct supervision to all mentors. Duties and Responsibilities Under the guidance of the Program Director Serve as a mentor and role model for Mentors and program participants. Provide tutoring and counseling as appropriate. Chaperone off campus / trips. Assist with on and off‑campus program activities, including Study Hall. Assist Activities Coordinator with on‑campus activities. Perform other program-related duties as assigned. Ensure the safety of Upward Bound students and mentors in the dormitory and hotels while on trips. Adhere to the Student Code of Conduct and Housing Contract Stipulations. Follow Edward Waters University / Upward Bound Dress Code. Follow Edward Waters University Code of Conduct. Behavioral Expectations Customer Service Orientated. Proactively develops student relationships by making effort to listen to and understand the student's (both internally and externally); anticipates and provides solutions to student's needs; giving high priority to student's satisfaction. Key Actions: Acknowledges the students Clarifies the student's need Meets or exceeds the student's needs Confirms satisfaction Listen and empathize Takes responsibility for action Impact Creates a good first impression, commands attention and respect, and shows an air of confidence. Key Actions: Speaks with a confident tone of voice Maintains an attentive posture Responds warmly and openly Dresses appropriately Initiative Make active attempts to influence events to achieve goals; self‑starting rather than accepting passively; takes action to achieve goals beyond what is required; being proactive. Key Actions: Be Proactive Generates ideas for continuous improvement Seeks opportunities for personal growth and professional development Does more than is required Integrity Maintains and promotes social, ethical, and institutional norms in conducting internal and external business activities. Key Actions: Shares Complete and accurate information Fairly represents the department and the institution's capabilities Maintains confidentiality Adheres to Policies and Procedures Meets personal commitment and promises Teamwork and Collaboration Works effectively with teams, work groups, or those outside formal line of authority to accomplish institutional goals; takes actions that respect the needs and contributions of others; contributes to and accepts the consensus; subordinates own objectives to the objectives of the institution or team. Key Actions: Uses relationship skills effectively Maintains or enhances self‑esteem Listens and responds with empathy Shares thoughts, feeling and rational Contributes to team or institutional success or exchanges information freely Volunteer ideas and helpBuilds on the ideas of others Support decisions publicly and privately Put team or institutional goals ahead of individual goals #J-18808-Ljbffr Edwards Waters