RETAIL SALES AND MERCHANDISING ASSOCIATE

Job Description

Job Description

MICRO CENTER is the nation’s leading computer and electronics big‑box retailer, offering more than 40,000 of the industry’s best technology products. For over 45 years, our success has been built on unmatched product expertise, a passion for innovation, and a deep commitment to exceptional customer service.

We are opening our newest location in Austin, TX!

At Micro Center, Passion, Energy, and Commitment aren’t just words—they’re how we work, grow, and win together. We take pride in creating long‑term customer relationships and cultivating a workplace where associates are supported, empowered, and valued.

About the Role

We are seeking a self‑motivated, results‑driven RETAIL SALES AND MERCHANDISING ASSOCIATE to join our team. In this role, you will contribute to a best‑in‑class customer experience while helping customers find the right technology solutions for their needs.

This position is ideal for individuals who thrive in a fast‑paced retail environment, enjoy continuous learning, and share our dedication to delivering outstanding service.

What You’ll Do

• Assist customers with a variety of computer and electronics purchases in our high-volume big box retail store, while providing excellent customer service
• Maintain product knowledge and participate in continued sales, vendor and product training
• Execute solution selling based on company direction and metrics
• Maintain the department by ensuring a clean work area
• Perform merchandising activities such as processing freight, restocking merchandise, maintaining displays, and assist in executing promotional signage and price changes
• Participate in open and close procedures and support store operations by performing cycle counts, maintaining loss prevention awareness, and nightly store recovery
• Stay current on all communications from customers, associates and Home Office
• Ensure that customer service standards are met and that difficult customer situations are handled courteously and professionally
• Perform additional duties and responsibilities as assigned

What We’re Looking For

• High School diploma or equivalent with one year of related experience in a customer service or related role strongly preferred
• Passion for technology, including computers/electronics & commissioned sales experience is a definite plus (your knowledge and skill level will be matched to the department where you can best serve our customers)
• Sincere interest in helping customers select products that meet their needs
• Excellent communication & interpersonal skills combined with the ability to multitask and adjust priorities
• Physical requirements: lift up to 50 lbs., stand for prolonged periods of time
• Flexible availability, including early mornings, evenings, weekends, and holidays

Benefits That Support Your Growth and Well‑Being

At Micro Center, we’re committed to taking care of our associates so they can thrive—both at work and in life. Our comprehensive benefits package includes:

• Medical, Dental & Vision Coverage for regular full‑time associates
• Competitive Employee Discount , including our Friends & Family Discount Program
• Tuition Reimbursement and Education Savings Opportunities to support continuous learning
• Paid Time Off for regular associates to rest, recharge, and take care of what matters most
• 401(k) Retirement Plan with Company Match to help you plan for the future
• Industry‑Leading Vendor and Company Training to build your skills and product expertise
• Clear Career Growth and Advancement Opportunities across the organization

Why Micro Center

Our core promise is to take care of our associates and our customers . That commitment has guided our culture, our growth, and our success for more than four decades—and it’s what makes Micro Center a truly exceptional place to build your career.

Micro Center is an Equal Opportunity Employer.

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