Night Auditor - PT

Night Audit

The DoubleTree by Hilton Downtown Omaha is currently searching for talented individuals with a hospitality attitude who truly want to make a difference every day! If you are looking to make a difference, we want to talk to you!

As the Night Audit, you are essentially working without management supervision, so your responsibility is seen as even greater as you assist in closing out the business for the day, as well as checking guests in and out during non-traditional hours. Being proactive, responsive, and caring will make all the difference. If you enjoy working semi-independently with others and have a winning personality and a high sense of responsibility, this role is perfect for you!

Some of your responsibilities include:

• Prepare daily Restaurant Revenue Report data by auditing Micros tapes/journals to break down revenue, covers, server tips paid out, and settlements by type and cashier.
• Run audit reports/journals.
• Make corrections and adjustments and handle all computer problems that might occur throughout their shift.
• Input revenue/expenses/allowances to generate the daily reports
• Balance all revenue and settlement accounts nightly, maintain files, and reset the system for next-day operations.
• Ensure all reports and backup vouchers are complete and filed properly.
• Review and correct discrepancies in the Front Desk System.
• Coordinate with the front desk and restaurants/bars closing to facilitate a smooth operation of file maintenance and reset of system totals for next-day operations.
• Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action, and provide accurate information such as outlet hours and local attractions per Front Desk Agent job descriptions.
• Perform any related duties as requested by the manager.

The ideal candidate for this position:

• Has hotel experience.
• Has knowledge of accounting operations to include all aspects such as accounts receivable accounts payable, etc.
• Is able to effectively deal with guest and employee concerns in a friendly and positive manner. This involves listening to the nature of concern, demonstrating empathy with the customer, and providing positive and proactive solutions.
• Is able to access and accurately input information using a moderately complex computer.
• Reads, writes and speaks English sufficiently to understand and communicate with employees and guests. Must have excellent telephone etiquette skills.
• Has hearing and visual ability to observe and detect signs of emergency situations.

EOE/ M / F /D/V