ServiceNow Developer

This role requires expertise in ServiceNow development, configuration, and administration, with a focus on delivering robust applications and maintaining system performance.Below covers everything you need to know about what this opportunity entails, as well as what is expected from applicants.ServiceNow – Journeyman Software DeveloperPosition Location:Tampa, FL / MacDill AFB (On-Site with Hybrid Work Options)Position Summary:Join STS as a JourneymanServiceNowDeveloper responsible for designing, developing, and implementing technical solutions on the ServiceNow platform. This role requires expertise in ServiceNow development, configuration, and administration, with a focus on delivering robust applications and maintaining system performance. The ideal candidate will demonstrate strong problem-solving skills, project management abilities, mentorship to other junior developers, and a commitment to excellence in service delivery.Key Responsibilities:Successfully plan, execute, monitor, control, and close all technical tasks related to configuration and implementation of all aspects of the ServiceNow platformUpdate and maintain a comprehensive testing protocol for ServiceNow instance upgrades with the purpose of certifying all applications for use after the upgrade is completedProvide software coding and customization including, but not limited to, screen tailoring, workflow administration, report setup, data imports, integration, scripting, third party software integrations, and custom application developmentObtain and analyze business requirements to purpose sustainable solutions in ServiceNowCoordinate and solve complex technical dataDevelop maintain, and execute reports to ensure system operation meets performance targetsCreate and maintain system designOther duties as assignedPeriodic TravelSecurity Qualifications:U.S. Citizenship requiredActive Secret clearance requiredComplete all required security and cybersecurity training requirementsRequired Qualifications:ServiceNow Certified System Administrator (CSA)2 years of ServiceNow development experienceExperience supporting Agile software development teams and ServiceNow integrationsExperience with ServiceNow ITSM, ITOM, CMDB, HAM, SAM, Service Catalog, and Knowledge ManagementAbility to manage multiple projects concurrently while maintaining strong attention to detailStrong analytical and problem-solving skills, including the ability to apply mathematical concepts to validate resultsAbility to collect, organize, analyze, and present information accurately and effectivelyAdaptable and collaborative, with the ability to mentor junior developersStrong written and verbal communication skills with the ability to communicate clearly and conciselyAbility to interact effectively with stakeholders and business partners at all levelsAbility to manage workload effectively and work independently with minimal supervisionProficiency with Microsoft OfficePreferred Qualifications:ServiceNow Certified Application Developer (CAD)ServiceNow Certified Implementation Specialist (CIS)SAFe Agile CertificationBachelor's degree in Computer Science, Information Systems, Software Engineering, Cybersecurity, or a related fieldExperience with ServiceNow scripting (JavaScript, Glide API, Business Rules, UI Actions)Experience with ServiceNow Orchestration and Integration HubKnowledge of ITIL framework principles and practicesCompany Overview: SOFtact Solutions (STS) is a customer-first, mission-driven technology solutions and strategic advisory team, Woman-Owned Small Business (WOSB) with CMMC Level 2 (C3PAO) certification, dedicated to serving the Department of War, Special Operations communities, civilian agencies, and commercial sectors. Our core capabilities include strategic advisory; enterprise ServiceNow solutions; emerging AI and quantum security solutions; integrated mission IT solutions; and full lifecycle program management.Company Benefits:Competitive salary and comprehensive benefits package100% paid healthcareRemote work flexibilityTuition reimbursementProfessional growth and development opportunities in a dynamic, collaborative environmentReferrals Are Always Welcome! xhyhwjd Equal Opportunity Employer: SOFtact Solutions is an equal opportunity and affirmative action employer. We consider applicants without regard to race, color, religion, creed, gender, national origin, age, disability, genetic information, marital or veteran status, or any other category protected by federal, state, or local law.