Showroom Coordinator

Showroom Coordinator

Location: Vineyard Haven, MA
Job Type: Full-Time

About the Role

We are seeking a highly organized and customer-focused Showroom Coordinator to support daily operations within a fast-paced appliance sales and service environment. This role plays a key part in maintaining showroom organization, supporting sales operations, and ensuring seamless communication across departments.

The ideal candidate enjoys balancing administrative responsibilities with hands-on floor coordination while delivering a high-quality customer experience.

Key Responsibilities

Sales & Showroom Operations

• Partner with Operations Manager, Sales leadership, and showroom staff to maintain proper merchandising and organization of the sales floor

• Support showroom flow and help implement a structured customer "UP" system when appropriate

• Oversee product movement including transfers, customer pickups, stock handling, and floor coordination

• Scan and track products entering and leaving the location

Customer Experience

• Greet and assist walk-in customers while managing incoming calls

• Provide professional front-line support and route inquiries to the appropriate team members

• Help create a welcoming, efficient showroom environment

Pricing & Inventory Support

• Maintain electronic pricing tags and ensure product pricing accuracy

• Assist with floor organization and product oversight

Daily Financial & Administrative Tasks

• Perform end-of-day reconciliation including cash, checks, and credit card transactions

• Prepare electronic and physical bank deposits

• Maintain accurate cash drawer balances and follow daily close-out procedures

Sales Staff Support

• Help oversee showroom responsibilities and support sales staff in maintaining assigned areas

• Assist with cross-department coordination as needed

Additional Responsibilities

• Perform other duties as assigned based on business needs

Qualifications

Education & Experience

• Bachelor's degree in Business Administration or related field preferred; equivalent experience considered

• Minimum 3+ years in sales support, showroom coordination, retail operations, or inventory-related roles

• Experience supporting multiple staff members or coordinating workflows preferred

Skills

• Strong organizational and multitasking abilities

• Excellent communication and customer service skills

• Experience with project coordination, training support, or technical systems a plus

• Ability to work cross-functionally and maintain attention to detail in a fast-paced environment

Work Environment & Physical Requirements

• Ability to move throughout showroom and office spaces

• Occasional lifting up to 25 lbs

• Combination of desk work and active showroom oversight

• Ability to stand, walk, or sit for extended periods as needed

Why Join Us

• Collaborative, customer-focused environment

• Opportunity to play a central role in daily showroom operations

• Stable, full-time position with growth potential

• $25-$30/hour