Customer Service Representative - Part-time

Customer Service Representative Are you ready to elevate your career with an esteemed insurance agency? We are seeking a talented Customer Service Representative to join our team and bring a touch of excellence to our operations. This part-time role offers 20 to 24 hours per week, providing the perfect balance for your schedule. Key Responsibilities: Exemplify exceptional phone etiquette to engage clients with warm and professional greetings Enhance your proficiency in data management by updating client information in CRM systems, showcasing expertise in Microsoft Word and Excel Act as a reliable point of contact for both prospective and current clients, offering timely and effective support Efficiently organize agent appointment kits, demonstrating superior coordination skills Facilitate communication with insurance carriers on various matters such as cancellation letters, change requests, and updates Showcase your technical prowess by uploading monthly renewals from carriers into the CRM system Collaborate with the team on special projects, including the annual open enrollment event, which may require additional commitment, including some Saturdays