Digital Associate

As a family company, we serve people and communities. When you work at Meijer, you're provided with career and community opportunities centered around leadership, personal growth and development. Consider joining our family - take care of your career and your community! This position will be responsible for fulfilling a customer's online curbside order. Deliver convenience: one pickup at a time. At Meijer, we're more than a retailer. We're a family company that serves people and communities. When you join our team, you're supported with opportunities to grow, lead, and make a real impact at work and beyond. If you enjoy staying active, working with technology, and creating a smooth, friendly experience for customers, this role could be a great fit. Meijer Rewards Weekly pay Scheduling flexibility Paid parental leave Paid education assistance Team member discount Development programs for advancement and career growth Why You'll Love Working Here We invest in you because when our team thrives, our communities do too. Weekly pay Team member discount 401(k) with company contributions Paid parental leave Paid education assistance Development programs for advancement and career growth Paid family care leave Medical/dental/vision And more! What You'll Do As a Digital Clerk, you'll help drive customer loyalty and satisfaction by shopping their orders quickly and accurately, creating an easy pickup experience from start to finish. Provide remarkable service at the curbside pickup Meijer Pickup area through accurate order fulfillment and payment collection the carside experience Greet each customer with a courteous, friendly attitude (in person and on the phone) and respond to questions and needs Maintain positive working relationships with customers, team members across the store and leadership Resolve customer concerns quickly by partnering with leadership when needed Receive daily workflow through a dashboard and fulfill orders throughout the shift Select items throughout the store, scan/verify products, and bag items appropriately using bagging standards Store and stage orders correctly while following food safety guidelines Keep the curbside area clean, neat, and ready for the next pickup Support other tasks as needed to keep operations running smoothly In short: you'll turn online orders into easy, reliable, "right-on-time" pickups. What You Bring You don't need to know everything on day one, we'll train you. What matters most is your service mindset and attention to detail. High school diploma or equivalent required Strong communication skills and a customer-first approach Ability to learn new technologies quickly Minimum of 1 year of experience; prior retail experience preferred Past cashier experience preferred Detail-oriented, organized, and dependable Process-driven with the ability to follow procedures in an efficient, consistent way Past online ordering experience a plus You have the ability to perform physical tasks, such as lifting, bending, twisting, and standing for extended periods We opened our doors more than 90 years ago with the goal of helping people provide for themselves and their family. Today we're a multi-billion dollar retailer with more than 70,000 employees across six states. Our Midwest geography includes corporate offices in Grand Rapids, Michigan, plus manufacturing facilities, distribution centers and over 270 stores across Michigan, Illinois, Indiana, Kentucky, Ohio and Wisconsin. Meijer is an Equal Opportunity Employer, fostering a diverse and inclusive workplace. We are committed to treating all persons with dignity and respect. Meijer's policy is to not discriminate because of any applicant or team member's race, color, national origin, sex, sexual orientation, gender identity or expression, pregnancy, religion, age, physical or mental disability, uniformed service or veteran status, or any other lawfully-protected classification. If you have a disability and require a reasonable accommodation to complete any part of your application, Submissions that are not seeking help to complete the application due to a disability will not be responded to. #J-18808-Ljbffr Meijer Inc.