Sr. Field Service Technician
NAPA Auto Parts - Genuine Parts Company
Field Service Technician
MI Conveyance Solutions Field Service Technicians provide the highest levels of mechanical service to meet the needs of our customers. Whether repairing and installing conveyor belts or repairing and maintaining mechanical equipment, we cater to the needs of our customers to keep their industry in motion.
Job Duties
- Performs on-site belt installation, splicing, and preventative maintenance and call outs for emergency repairs.
- Repair heavyweight conveyor belt using methods such as synthetic rubber repair, vulcanizing, mechanical splices and more.
- Set up, tear down, and maintain support structure.
- Grease and change out rollers as needed.
- Installing and repairing industrial electrical components such as motors, gears, pulleys, and control panels.
- Operate telehandlers, forklifts, and/or man-lifts.
- Load and offload work trucks and semi-trailers.
- Align and calibrate parts and mechanisms.
- Read and interpret blueprints, schematics, and manuals to determine work procedures.
- Frontline customer service through answering questions, responding to complaints, completing requested tasks, and directing inquiries to the appropriate personnel.
- Performs rigging to facilitate the lifting of belt rolls, presses and tooling on and off conveyor systems.
- Performs basic millwright tasks such as torch heating and cutting as well as removal and installation of conveyor components such as bearing, idlers, pulleys, gearboxes, and motors.
- Works in a safe, courteous, and professional manner always.
- Ensures that processes and environmental conditions comply with local and national regulatory agencies, and Motion's safety standards.
- Responsible for the installation, diagnostics, repair and support for equipment that is installed and operating at customer sites.
- Diagnose problems with equipment, assess the extent of the problem, document findings, make decisions to repair and/or replace parts.
- Performs other duties as assigned.
Education & Experience
- Typically requires a technical degree and zero (0) to three (3) years of related experience or an equivalent combination.
- MSHA Experienced Miner Surface AND Underground certification highly preferred.
- 1+ year of experience working belt line in either mining, aggregate, or other related industry preferred.
- Forklift / telehandler certifications a plus.
Knowledge, Skills, Abilities
- Basic hand tool familiarity required, including knowledge, use, and understanding of a tape measure and units of measurement.
- Basic math experience required – i.e. making calculations of amounts, sizes, or measurements and utilizing concepts like addition, subtraction, multiplication, and division.
- Ability to lift 40-75lbs on a regular basis, and occasionally up to 100lbs.
- Safety conscious and responsible, always wearing all required site-regulated PPE (company provided).
- Ability to visually inspect machinery and equipment to ensure safe operations and quality control.
- Ability to read measuring and equipment and perform basic math calculations.
- Ability to operate shop equipment safely.
- Excellent communication skills
- Work effectively with customers, peers and management to resolve client issues.
- Willingness and ability to drive company vehicles in alignment with Company policy required within one year of start date; DoT preferred. Must be aligned with company drug free workplace and other required customer regulatory requirements.
Physical Demands
- Push/pull up to 100 pounds
- Lift/carry up to 100 pounds
- Lift bulky objects
- Neck rotation, trunk rotation, stair climbing, repetitive bending, kneeling, sustained squat, forward reaching, overhead reaching, reach and lift, ladder climb and carrying/crawling.
- Working at heights from manlifts, platforms and elevated walkways may be required.
- Working underground in cold, dark, confined spaces.
- Requires wearing safety equipment and safety harness.
- Working conditions may be indoor and/or outdoor. Noise level may be loud at times.
Company information: Motion offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition reimbursement, vacation, sick, and holiday pay.
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