Courtesy Clerk

Training Required/Provided Training provided Compensation $15.92 Hours Per Week 20 Number Of Positions 2 Shift Second Shift (Evening) Job Description

• Maintain a clean, neat, organized and safe work environment.
• Greet all Customers and provide them with prompt, courteous service and assistance.
• Enter Customer information into database for eligibility of Wakefern programs.
• Understand operation of cash register and follow all cash handling procedures, if applicable.
• Knowledgeable about the various types of products carried in the store.
• Sort and return “return to stock” items back to normal location with priority; attention given to refrigerated and perishable items.
• Handle all damaged merchandise in accordance with Company procedures.
• Perform price check functions, if needed.
• Issue and keep information involving rain checks updated.
• Perform Scanrites according to Company procedures.
• Answer phone promptly and in a professional manner and direct as Company policies dictate, issue refunds and Price Plus cards.
• Utilize and maintain equipment as required by department; report any equipment problems immediately.
• Be familiar with the functions of digital processing equipment and be able to differentiate between various types of images and related merchandise, if applicable.
• Check prices and be knowledgeable about location of items in the store.
• Promote for sale any current charitable promotions to Customers.
• Stand at work station for duration of scheduled shift, which may exceed 8 hours per day.
• Understand and adhere to Company shrink guidelines as relates to Courtesy Desk operations.
• Regularly lift, pull, push and rotate merchandise that weights 25 lbs. and that occasionally weights 50 lbs.
• Perform duties in accordance with the Company’s HAZCOM program and adhere to manufacturer’s label instructions for the safe and proper use of all chemical products.
• Clean and sanitize all work surfaces, utensils and equipment in accordance with Department of Sanitation and QA standards.
• Keep floor clear of debris and spills.
• Perform all duties in accordance with Local, State and Federal regulations as they pertain to Front-End operations.
• Perform all duties in accordance with Company rules, policies, safety requirements, and security standards and all Local, State and Federal health and civil code regulations.
• Dress and groom according to Company policy to include uniform, name badge, and hat or hair restraint requirements.
• Perform duties in accordance with QA hand washing standards and use disposable gloves when handling food.
• Complete all applicable department training programs.
• Perform all duties in accordance with all ShopRite Service Priorities (Safety, Friendliness, Presentation, and Efficiency).
• Maintain punctual and regular attendance.
• Work overtime as assigned.
• Work cooperatively with others.
• Must be 18 years or older to operate balers, hi-lo’s, power jacks, and slicing machines.
• Perform other duties as assigned.