Lab Assistant II, UofL Hospital, 7a-3:30p

Lab Assistant IIPrimary Location: University Hospital - UMCAddress: 530 South Jackson Street Louisville, KY 40202Job Description Summary: UofL Health is a fully integrated regional academic health system with five hospitals, four medical centers, nearly 200 physician practice locations, more than 700 providers, the Frazier Rehab Institute and Brown Cancer Center. With more than 12,000 team members—physicians, surgeons, nurses, pharmacists and other highly skilled health care professionals—UofL Health is focused on one mission: delivering patient-centered care to each and every patient each and every day.Job DescriptionPosition Summary and Purpose The Lab Assistant II position serves to support the Medical Technologist/Technician in duties that can be performed by non-certified staff to produce quality patient results. The assistant ensures the patient specimen is ready for testing and prepares all needed supplies, allowing the technologist/technician to utilize their highly specialized skill on the testing and review of results.Essential Functions: Under the direct supervision of a Medical Technologist, the lab assistant provides lab support and:Properly prepares and identifies samples for laboratory testingPerforms instrument maintenance and troubleshootingDocuments maintenance performance of instruments/equipmentPerforms and records Quality Control for testing performed in the areaControls inventory ordering and supplies to maintain adequate stockAccurately reports patient results in the Electronic Health Record (EHR)Performs clerical duties needed for the department (includes accessing information in the EHR, filing reports/slides/specimens, answering phones, tracking specimens)Retrieves and transports specimens to appropriate locationsPerforms waived testingOther Functions:Identifies and reports any safety hazards or concernsMakes suggestions for improvements of policies and proceduresPerforms teaching and training duties of position to other staff and potential employeesDevelops and assists in writing training guides and standard work documentsAssists in setting up new Charge Description Master (CDM) numbers for testingCreates manual charges for testing, when neededWorks to resolve ordering and billing issuesMaintains compliance with all company policies, procedures and standards of conductComplies with HIPAA privacy and security requirements to maintain confidentiality at all timesPerforms other duties as assignedAdditional Job DescriptionJob Requirements (Education, Experience, Licensure and Certification) Education: High school diploma or GED/Equivalent (required) Some college course work (preferred) Experience: None (required) One (1) year of laboratory experience (preferred)Job Competency: Knowledge, Skills, and Abilities critical to this role:Strong customer service skillsSuperior organizational skills – manages time effectively, keeps tasks appropriately prioritized with the ability to change directions as needed for the good of the department; Able to display extreme attention to detail for long periods of timeStrong interpersonal and communication skills- responsive, pleasant to work with, educates stakeholders and provides timely, accurate information; able to build effective, strong working relationships with others through trust, communication, and credibilityLanguage Ability: Must be able to communicate effectively in both verbal and written formatsReasoning Ability: Ability to break down problems or tasks; scanning prior knowledge and experience to identify causes and consequences of eventsComputer Skills: Must possess basic computer skills Experience with Microsoft Word, Microsoft Excel, and Cerner EHR preferredAdditional Responsibilities:Demonstrates a commitment to service, organization values and professionalism through appropriate conduct and demeanor at all timesMaintains confidentiality and protects sensitive data at all timesAdheres to organizational and department specific safety standards and guidelinesWorks collaboratively and supports efforts of team membersDemonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff and the broader health care communityUofL Health Core Expectation: At UofL Health, we expect all our employees to live the values of honesty, integrity and compassion and demonstrate these values in their interactions with others and as they deliver excellent patient care by:Honoring and caring for the dignity of all persons in mind, body, and spiritEnsuring the highest quality of care for those we serveWorking together as a team to achieve our goalsImproving continuously by listening, and asking for and responding to feedbackSeeking new and better ways to meet the needs of those we serveUsing our resources wiselyUnderstanding how each of our roles contributes to the success of UofL Health