Warehouse Technician

Warehouse Technician

At TDS Telecom, connecting people is at the heart of everything we do. We are forward thinkers who leverage cutting-edge fiber internet technology to strengthen communities. We are dedicated to excellence, which drives us to succeed together, creating a better world through meaningful connections. Ready to make an impact?

As a Warehouse Technician, you will provide quality service to our internal customers while supporting customer focused activities and company projects while coordinating the inbound and outbound shipments accurately and free from damage. This position will additionally maintain inventory and ensure accuracy in applicable tracking systems. The Warehouse Technician handles work orders and works with customers to ensure applicable receipt and stocking of Telecom and CATV installation, maintenance, and construction materials with a high degree of accuracy.

Schedule: Monday-Friday 8am-5pm MST

This position is eligible for a $2,000 sign-on bonus! (Payout terms apply)

Responsibilities

• Service - Gathers items or materials requested by customers for issue or assembles Bills of Materials (BOM) required for specific projects. Packages orders, shipments, or BOM's to protect materials from damage during transit. Ships materials to vendors, repair facilities, or customers. Delivers customer orders or materials to various departments and locations. May also test equipment for proper function and schedule repairs of damaged or broken or defective equipment. This may include coordination of repair to include CPE, head-end, hardline equipment and warranty items.
• Inventory - Safeguards and tracks inventory items to ensure accurate accountability. Identifies and sorts materials, marks and labels inventory items prior to storing or distribution. Stores or puts inventory items away in assigned storage locations. May also ensure that all new CPE equipment is loaded correctly into SAP, IUTA, and other tracking databases as required within 48 hours of receipt, unpacking and labeling and repacking before adding to inventory. Maintains inventory including purchasing, receiving, stocking and tracks regulated and non-regulated equipment and materials. Tracks inventory, maintains appropriate inventory levels which may include the utilization of tracking tools via mailbox and web-tools, plant record systems, SAP and other company applications where applicable. Conduct cycle and inventory counts as directed. Inventory responsibilities may include warehouse, vehicles, in process orders, repair and delinquent shipments which includes the loading and unloading of all shipments.
• Receiving - Takes possession of products or materials to place them into inventory or distribute them for immediate use. Receiving duties include: unloading inbound shipments from delivery trucks, inspection of shipments for any visible damage, material counts and coordination with packing slips, and documentation to verify item number, description and quantity, and/or damage to shipment, documentation of shipments and/or discrepancies and reports findings to management. May include tagging and filing documents indicating receipt.
• Operate and Maintain Equipment - Operates and maintains department equipment as required to ensure operational readiness. Duties include: operating forklifts to load or unload palletized materials, using hand trucks and carts to move or deliver products, weighing materials, using stenciling equipment to mark or label pallets and spools, utilizing barcode scanners and computers to collect and record data, perform operator inspections and maintenance as required by equipment manuals and/or company policies, operate all equipment in a safe and efficient manner following prescribed work methods. Assigns or issues Customer Premise Equipment to technicians needed for each work order. Work with technicians, coordinators, contractors on local recoveries. May issue CPE, and construction supplies and equipment with coordinated shipment.
• Record Keeping - Maintains records, documentation, and files critical to business and financial operations. Duties include: filing, archiving, or retrieving records as required in support of audits, financial reporting, or other business operations, disposing of files or records in compliance with company policies. This includes working with Finance to maintain accurate and appropriate inventory levels. Arrange disposal or recycling of equipment as needed.
• Safety & Security - Perform all actions in compliance with all organizational safety, housekeeping, and security policies (Federal OSHA, DOT, and Company Safety policies and regulations).

Qualifications

Required Qualifications

• 6+ months experience in any combination of the following areas: customer service, warehousing or distribution center operations -OR- Technical certification (or higher) -OR- current military service, or prior military service with honorable discharge.
• Must follow the TDS attendance guidelines in order to meet TDS's business needs including but not limited to our obligations to our customers and to our customers' needs.
• Must have and maintain a valid driver's license, insurance and have access to reliable transportation.
• Must be able to meet all DOT requirements needed to drive a vehicle with a combined GVRW of >10,000 lbs. as required by ODOT and TDS.

Other Qualifications

• Must possess, or have the ability to gain, a Forklift Certification.
• 1+ years' experience operating material handling equipment (forklifts, pallet lifters, and rigging equipment) preferred.
• 1+ years of experience using a Warehousing, Inventory, ERP Management Systems (Great Plains, SAP, Navision, MRP or similar).
• 1+ years' using Microsoft Office applications (Word, Excel, and Outlook).
• Experience towing trailers.
• Experienced at performing regular warehouse stocking, counting, picking and sorting requirements.
• Ability to interact with customers, vendors and co-workers in a friendly and professional manner.
• Ability to communicate effectively both verbally and in writing; develops and maintains two-way communications; keeps other departments informed of developments affecting their functions.
• Ability to multi-task and respond to changing priorities; excels at cutting through confusion and turning chaos into order.
• Strong organizational skills with an attention to detail.
• Possesses mathematical and technical skills.

Do you meet the Required Qualifications but are unsure if your experience aligns with the Other Qualifications? We encourage you to apply! Research shows that many candidates hesitate to apply unless they meet 100% of the qualifications, even when they possess the skills and experience needed to succeed in the role. Experience and skills come in many forms, and they may not always match exactly what's listed on paper, but they can still lead to success. If you meet the Required Qualifications and believe you have the potential to thrive in this role, we encourage you to apply today!

Benefits

We believe in taking care of our team, which is why we offer comprehensive benefits to support your health, financial well-being, and overall happiness. Join us and experience a work environment where your well-being is a top priority!

Associates scheduled to work 20 or more hours per week have access to:

• Medical Coverage
• Dental Coverage
• Vision Coverage
• Life Insurance
• 401(k) Plan
• Generous Vacation & Paid Sick Leave
• Seven Paid National Holidays & One Floating Holiday
• Paid Parental Leave (6 weeks after 12 months of employment)
• Adoption & Surrogacy Assistance
• Employee Assistance & Wellness Programs

Associates working 30 or more hours per week additionally have access to:

• Short-Term & Long-Term Disability
• TDS Service Discounts
• Education Assistance
• Paid Volunteer Time

In addition to these benefits, all associates will have the opportunity to participate in our Associate Resource Groups, which are designed to encourage community and facilitate professional development. To learn more, click here.

Who is TDS Telecom?

TDS Telecom provides high-speed internet, TV entertainment, and phone services to a diverse range of communities, including small to mid-sized urban, suburban, and rural areas across the U.S. With over 50 years of experience, TDS is committed to building and expanding fiber optic networks that bring cutting-edge connectivity to neighborhoods nationwide. Serving over 1 million connections, our mission is to create a better world by delivering innovative communication solutions that enhance the way people live, work, and connect. Visit tdstelecom.com to learn more!

At TDS, we are committed to Equal Employment Opportunity (EEO) and value the difference of backgrounds, experiences and perspectives in our workforce. We consider all qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

Pay Transparency

The listed pay range reflects the minimum and maximum base salary. Actual offers will be based on factors such as skills, qualifications, experience, location, and role-specific competencies. Some positions may also offer additional compensation, such as