Program Analyst 3

Program Analyst 3

As a Program Analyst 3 with the Department of Human Services (DHS), you will join a dynamic team that uses powerful data insights to strengthen services for vulnerable communities across Pennsylvania. This role gives you the chance to explore complex program information and turn it into clear, actionable guidance that shapes major decisions. Your work will help drive better results for people who rely on coordinated care every day. You will be a key force behind data accuracy, meaningful evaluation, and bold improvements that move programs forward.

This position supports the analysis and evaluation of complex data that drives important decisions within the Bureau of Quality Assurance Program Analytics. The role focuses on integrating Medicare and Medicaid data to better understand program performance and improve services for Pennsylvania's dual eligible individuals. As a Program Analyst 3, you will perform the following duties:

• Data Integration: Analyze Medicare and Medicaid information to evaluate care coordination outcomes
• Trend Review: Use mining applications and techniques to analyze complex data and identify trends
• Reporting Accuracy: Compile and submit mandatory reports to Centers for Medicare and Medicaid Services (CMS) that demonstrate consumer outcomes
• Technical Guidance: Provide direction to staff and partners on planning, program objectives, and coordinating services
• Quality Evaluation: Assess program effectiveness and recommend changes that support seamless service delivery
• Information Systems: Use advanced data systems to support data collection and continuous monitoring

Full-time employment, 37.5 hours per week. Work hours are 8:00 AM to 5:00 PM, Monday - Friday, with a 60-minute lunch. You may have the opportunity to work from home (telework) part-time, up to three days per week. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview.

The starting salary may be non-negotiable. You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

Minimum Experience and Training Requirements: One year as a Program Analyst 2 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or three years of analytical experience, two of which include professional experience in program evaluation and the development of program recommendations, and a bachelor's degree; or an equivalent combination of experience and training.

Other Requirements: You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines. You must be able to perform essential job functions.

Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted. Failure to comply with the above application requirements may eliminate you from consideration for this position. All application materials and interview responses must reflect the applicant's own experience, qualifications, and work. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted.

Pennsylvania law provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to and click on Veterans.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.