Barista

OTG - George Bush Intercontinental Airport, Houston, TX, 2800 N TERMINAL Road, Houston, Texas, United States of America Job Description Posted Monday, August 17, 2026 at 5:00 AM Job Title: Barista Location: IAH Compensation: $18 Reports to: Who We Are On the Go has elevated the dining and retail experience for travelers by bringing together worldclass hospitality, award winning dining concepts, and forward-thinking technology. With more than 300 unique dining and retail locations across North America’s busiest airports, we’re fueled by a passion for creating exceptional guest experiences—made possible every day by our incredible Crewmembers.Onthe Go, people truly come first. We invest in our teams, and foster growth in an exciting, fast-paced environment where everyone can shine. How We Do Business How we work is just as meaningful aswhatwe accomplish . Our Values—Care, Continuous Improvement, Quality, and Teamwork—guide the way we show up for our guests and for each other. We’re committed to fostering an inclusive, safe, and uplifting workplace where people feel respected, empowered, and encouraged to bring their full selves to work. Why This Job Is a Big Deal! The OTGBarista will b e responsible for crafting high-quality beverages, providing excellent customer service to OTG guests, and m aintaining a clean and inviting atmosphere. You will work closely with customers to ensure their satisfaction and contribute to a positive team environment . In This Role, You Will: Follow OTG steps of service and standard operating procedures Prepare coffee and beverages per OTG specifications Provide hospitality and exceptional experiences to OTG guests Walk guests through the OTG ordering and payment system, as needed Provide suggestions based on guest preferences and/or dietary restrictions/allergies, reply to guest questions and concerns Follow the OTG cash handling and cash register policies as needed Maintain cleanliness in service stations Participate in training sessions and team meetings as required Obtain high level coffee and beverage knowledge to elevate the guest experience and skills Sample coffee and tea offerings every shift to ensure quality and improve product knowledge Restock and maintain food, beverage, and merchandise displays Assist team members as needed Inform MOD on guest complaints/feedback/inquiries Inform leadership team of low inventory and equipment issues Adhere to safety and food handling procedures Adherence to local, state, and federal health and sanitation laws Perform additional tasks requested by the OTG leadership team Qualifications/Criteria: Hospitable, customer service-oriented Able to lift 35 lbs. in weight Familiarity with espresso/coffee machinesand kitchen equipment Ability to be mobile and able to stand for extended periods, stoop, kneel, and crouch Must be proficient with computers, processing payment information through the POS system Must be able to work varied hours/days, nights, weekends, holidays, and during inclement weather conditions Equal Opportunity Employer We’re proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status. OTG - George Bush Intercontinental Airport, Houston, TX, 2800 N TERMINAL Road, Houston, Texas, United States of America #J-18808-Ljbffr