Route Merchandiser

Route Merchandiser

The Route Merchandiser is responsible for driving company vehicle over an established route to merchandise store products. The driver is responsible for filling and maintaining their 24/7 market stores.

Essential Duties & Responsibilities

• Merchandising: Merchandise products according to store layouts and POGs. Roll-out promotions. Gather and report customer feedback. Maintain established inventory levels for all products sold, to include, but not limited to soft drinks, pre-packaged food, sandwiches, salads, soups, wraps, fruits, vegetables, candy, pastry, and snack items. Restock shelves, coolers, and coffee. Follow protocols for inventory tracking and product rotation. Collect and record out-of-date, rejected or unsold merchandise. Monitors shelf life of products to minimize spoilage losses.
• Product Delivery: Review inventory requirements to identify what products are needed for each point of sale. Works closely with the warehouse to ensure all products are ready for delivery. Load and unload products using proper safety protocols to prevent injury. Drive company vehicle to deliver merchandise. Maintain open lines of communication with management regarding account product changes and recommended scheduling changes.
• Cash Handling: Collect money from kiosks. Follow cash handling and loss prevention protocols to ensure personal and property safety. Record transactions on appropriate forms and/or handheld device. Monitor and report any activity that seems out of the norm or raises specific concern about potential misconduct.
• Food Safety & Sanitation: Ensure proper handling and refrigeration of all perishable items during transit and while stocking products. Ensure coolers maintain appropriate temperatures to store products. Perform routine cleaning, to include, but not limited to coffee machines, microwaves, coolers, racks, shelves, tables, counter tops, floors and windows, in and around each point of sale.
• Customer Interaction & Team Collaboration: Greet clients and customers in a friendly and professional manner. Communicate effectively with customers to address questions or concerns. Provide suggestions related to products and solutions as needed. Provide feedback and suggestions to improve route efficiency and customer satisfaction.
• Inventory: Full inventory counts must be completed & submitted as designated by company protocol.
• Audit: Inspect food quality & appearance; report stale products, review "pick" sheets, conduct final walk-thru.
• Additional: Projects and assignments as needed.

Job Requirements

• High-School Diploma or GED
• Must be able to pass DOT physical requirements
• Clean driving record
• Prior experience driving a 16 ft box truck or similar
• Prior retail experience and familiarization with basic merchandising concepts strongly preferred
• Basic Computer Skills –iPad, handheld scanner, smart phone, and other technology

Physical Demands: Climbing in-and-out of a vehicle. Loading and unloading products from the vehicle. Bending, stooping, pulling/pushing, and twisting required. Walking and standing required for long periods. Regular lifting 25-50 pounds.

The physical demands for this position are sits, stands, bends, lifts, and moves intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodations. The duties of this position may change from time to time. Continental reserves the right to add or delete duties and responsibilities at the discretion of Continental or its managers. This job description is intended to describe the general level of work being performed. It's not intended to be all inclusive. Due to the nature of this role the candidate must be able to work all shift and have weekend availability. Candidate must be willing and able to work in varying conditions. Continental is proud to be an Equal Opportunity Employer.

Benefits

We prioritize the health, wellness and work-life balance of our team members and designed our comprehensive compensation packages to reflect that. • Full-time team members are eligible for medical, dental and vision insurance, life insurance, disability insurance, parental leave, 401(k) with company match, at-work dining perks, flexible schedules, generous PTO, and a total rewards program. Team Members can also use our inclusive employee assistance program. • Part-time Team Members are eligible for our 401(k) with company match, at work dining perks and team members can also use our inclusive employee assistance program. Location-specific perks may also include wellness programming, on-the-job training, corporate-hosted courses, certifications and team events.