Service Assistant

Service AssistantThe Service Assistant at Classic CDJR of Lancaster plays a vital role in ensuring the smooth operation of our dealership's service department. The Service Assistant is our customers' first interaction upon arriving at our facility. We are looking for someone who is a team player with strong hospitality skills to join our growing service department. This is a full-time, hourly position in the auto industry based in Lancaster, South Carolina. As an individual contributor, the Service Assistant will be responsible for assisting the service advisor and service manager in daily operations to ensure top-notch customer satisfaction.Compensation & Benefits: This position offers competitive compensation, with an hourly rate of $15 to $17 paid semimonthly. In addition, employees will have access to benefits such as health insurance, retirement plans, and opportunities for growth and advancement within the company.Responsibilities:Greet customers with a warm smile, and direct our customers to the appropriate advisor.Actively listen to our customers looking for opportunities to provide a bespoke experience.Maintain the cleanliness and organization of the service department, including service bays, waiting areas, and workstationsMoving vehicles to and from service areas and ensuring they are parked in designated areasRetrieve and deliver vehicles to customers upon completion of serviceAssist service advisors or technicians with retrieving parts or tools as neededMonitor and replenish supplies in the service department.Follow all safety regulations and maintain a safe and clean working environmentPerform other duties as assigned by managementRequirements:High school diploma or equivalentPrevious experience in a service or automotive setting is preferred but not requiredExcellent customer service skills and the ability to communicate effectively with clients and colleaguesStrong attention to detail and organizational skillsValid driver's license and a good driving recordAbility to work in a fast-paced environment and handle multiple tasks simultaneouslyMust be able to lift and move up to 50lbsWillingness to work flexible hours.EEOC Statement: Classic CDJR Lancaster is an equal opportunity employer. We are committed to creating an inclusive and diverse workplace for all individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, veteran status, or any other legally protected status. We are dedicated to providing a positive and welcoming environment for all employees.