Software Engineer - AI

Overview:

At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer’s and partner’s needs and solve their challenges.

Being part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose. Here you are part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve.

You’ll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about—locally and globally.

Come make an impact every day at Zebra.

What We're Looking For:

The Enterprise Systems Analyst (ESA) plays a critical role in driving innovation initiatives across Zebra IT and the broader Zebra organization. This role partners closely with business and technology stakeholders to identify innovation opportunities, translate ideas into actionable solutions, and accelerate value through proofs of concept and delivery efforts. The ESA acts as an innovation catalyst, combining strong business analysis skills with deep awareness of emerging technologies and modern delivery practices. Solves highly complex business issues and problems with automated systems. This role is a hybrid position and requires a minimum of three days per week in one of the Zebra office locations listed below: Zebra reserves the right to modify your work location based on business need.- Kennesaw, GA - Lincolnshire, IL - Holtsville, NY- Austin, TX

• Identify and evaluate innovation opportunities across IT and business functions.

• Conduct business and systems analysis; translate findings into clear user stories, requirements, and solution concepts.

• Coordinate and support Proofs of Concept (POCs) and delivery activities to advance innovation initiatives.

• Research, assess, and report on current, emerging, and disruptive technologies, including but not limited to:

• Artificial Intelligence (AI) and Machine Learning (ML), including Generative AI

• Robotic Process Automation (RPA)

• Chatbots and Virtual Agents

• Intelligent Document Processing

• Computer Vision

• Augmented and Virtual Reality

• Blockchain and Cryptocurrency

• Act as IT’s innovation liaison, collaborating with other innovation teams across Zebra.

• Plan, coordinate, and facilitate innovation and ideation workshops.

• Promote and support Citizen Development across Zebra, including:

• Providing training and guidance on citizen development tools

• Acting as an Innovation Evangelist within IT and the enterprise

• Track, analyze, and report progress and outcomes of innovation initiatives.

Minimum Qualifications

• Bachelor’s degree in computer science or a related field.

• 8+ years of enterprise system analysis experience, preferably within an innovation-focused environment.

• Strong, hands-on experience working in an enterprise agile environment.

• In-depth working knowledge of AI/GenAI and related tools and technologies

• Hands-on experience with Power Platform tools

• Advanced analytical and problem-solving skills.

• Strong written and verbal communication skills, with the ability to engage technical and non-technical stakeholders.

• Proven ability to solve end-user issues and apply root cause analysis.

• Ability to manage complex, cross-functional initiatives in fast-paced, high-growth environments.

• Strong documentation and IT process management skills.

• Ability to successfully deliver results in a dynamic, team-oriented environment.

Preferred Qualifications

• Master’s degree.

• Experience with Google Gemini Enterprise with the ability to build ADK agents.

• Extensive experience with Citizen Development platforms and practices.

• Understanding enterprise business processes related to Oracle EBS, Siebel, and Salesforce.

• Experience working with cloud platforms, especially AI/GenAI solution providers, including Google Cloud, Azure Cloud, OpenAI, Anthropic, etc.

Equal Opportunity Employer:

Zebra is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability and protected veteran status, or any other basis prohibited by law. If you are an individual with a disability and need assistance in applying for a position, please contact us at View email address on click.appcast.io.

Know Your Rights:

Conozca sus Derechos:

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation at View email address on click.appcast.io .

Pay Range:

$108,960.00 - $163,440.00 Annual

Incentive Compensation:

In addition to base pay, Zebra offers this role the opportunity to earn a performance-based annual cash incentive, at a target equal to 12% of base pay, in accordance with the terms of the applicable incentive plan.

Zebra Total Rewards:

Zebra Total Rewards includes more than just pay and is structured to meet the needs of our changing global business and evolving talent. We are committed to providing our employees with a benefits program that is comprehensive and competitive – including healthcare, wellness, inclusion networks, and continued learning and development offerings. We offer community service days, in addition to the traditional insurances, compensation, parental leave, employee assistance program and paid time off offerings depending on the country where you work.

Salary offered will vary depending on your location, job-related skills, knowledge, and experience.

Additionally, all Zebra roles are eligible for cash incentive programs. For example, sales roles have additional opportunity to earn substantial variable compensation tied to quota achievement. In most other roles, the Zebra annual cash incentive program links Company and individual performance together. Some roles may also be eligible for long-term incentive equity awards.

Benefits:

We understand the importance of work-life balance and wellbeing, which is why we offer flexibility for our teams including: hybrid work, adaptable hours, Summer Flex Fridays, Focus Fridays, and an annual companywide well-being day to promote revitalization and success.

Job Posting Statement:

To protect candidates from falling victim to online fraudulent activity involving fake job postings and employment offers, please be aware our recruiters will always connect with you via @zebra.com email accounts. Applications are only accepted through our applicant tracking system and only accept personal identifying information through that system. Our Talent Acquisition team will not ask for you to provide personal identifying information via e-mail or outside of the system. If you are a victim of identity theft contact your local police department.

AI Technology Statement:

Zebra Technologies leverages AI technology to evaluate job applications using objective, job-relevant criteria. This approach enhances efficiency and promotes fairness in the hiring process. However, every decision regarding interviews and hiring is made by our dedicated team, because we believe people make the best decisions about people. For more on how we use technology in hiring and how we process applicant data, see our Zebra Privacy Policy ( .