Field Supervisor

Job Description

Job Description

Field Supervisor

Homewatch CareGivers of Portland

Location: Portland, OR
Schedule: Full-Time | Monday – Friday | 7:30 AM – 4:00 PM
Pay: $25.00 – $28.00 per hour

Help Build the Standard for Exceptional Care

At Homewatch CareGivers of Portland, we believe caregiving is about more than simply showing up — it's about changing lives. We're looking for a Field Supervisor who enjoys working with people, believes in accountability, communicates with confidence and compassion, and wants to play a meaningful role in supporting both our clients and our caregiving team.

This position is ideal for someone who thrives in a fast-paced environment, enjoys variety, and is energized by solving problems, supporting employees, and ensuring our clients receive five-star care every time.

No two days are the same. One morning you may be conducting a client supervisory visit, the afternoon coaching a caregiver, documenting assessments, collaborating with our nursing team, or helping solve a scheduling challenge. If you enjoy staying busy, wearing multiple hats, and making a real impact every day, we'd love to meet you.

What You'll Do

As our Field Supervisor, you will serve as the primary support person for caregivers working in the field while ensuring our clients continue to receive exceptional care.

Responsibilities include:

• Conduct supervisory visits with clients in their homes.

• Provide occasional direct care to clients, ensuring client is receiving appropriate care and that the care plan reflects actual needs.

  • Build positive relationships with clients, families, and caregivers.

  • Shadow caregivers when appropriate to provide coaching and support.

  • Coach, mentor, and support caregivers in the field.

  • Early identification of potential care concerns.

  • Address performance concerns promptly through coaching and minor disciplinary follow-up.

• Thorough and Professional documentation of client needs, supervisory visits, caregiver performance, and conversations.

• Collaborate closely with our Director of Operations and nursing team.

• Assist with caregiver scheduling and staffing needs when necessary.

• Maintain accurate and timely documentation/records.

What We're Looking For

The ideal candidate is someone who naturally takes ownership of their work, communicates clearly, and enjoys helping others succeed.

You should be:

• Friendly, approachable, and genuinely enjoy working with people.

• Confident in holding care teams accountable while treating them with dignity and respect.

• Organized and highly detail-oriented.

• Strong communication and documentation skills.

• Professional, dependable, and punctual.

• Comfortable giving direct, constructive feedback.

• Adaptable to priority changes in daily work.

• Comfortable working with elderly and vulnerable populations.

• Able to build trust while maintaining professional boundaries.

Required Qualifications

• Previous supervisory or leadership experience.

• Reliable personal vehicle.

  • Valid driver's license.

  • Current automobile insurance.

• Ability to travel throughout the Portland metro area during the workday.

• Ability to lift at least 40 pounds.

• Proficiency with Microsoft Office and Teams

• Strong typing skills.

• Excellent verbal and written communication skills.

• Ability to maintain confidentiality and professionalism.

• Ability to pass all required background checks and employment screenings.

• U.S. work authorization.

Preferred Qualifications

• Previous caregiving experience.

• Experience working in home care, healthcare, senior services, or other human services.

• Experience working alongside nurses or other healthcare professionals.

• Experience completing assessments, documentation, or case notes.

Work Environment

This is a full-time, in-person position .

This is not a remote or hybrid position.

Your time will be divided between:

• Working in our Portland office

• Traveling throughout the community to visit clients and caregivers

Reliable transportation is essential because schedules may change throughout the day based on client and caregiver needs.

What Success Looks Like

Our office is intentionally small. That's one of our greatest strengths.

We work closely together and support one another every day, which requires excellent communication. The right person for this position is someone who embraces our Core Values:

• Professionalism

• Integrity

• Commitment to Excellence

• Communication

• Accountability

If we can win everyday by embracing these values, our clients will receive the care that they deserve, and we will be the company that people want where people succeed!

Opportunities for Growth

We're growing, and we're looking for people who want to grow with us.

Team members who consistently demonstrate initiative, reliability, strong leadership, and ownership of their role will have opportunities to expand their responsibilities and advance within the organization.

If you're looking for more than "just a job" and want a career where your work truly matters, we'd love to meet you.