Department Manager

Overview Because you’re the team’s glue. Motivate our way! Expanding teams, capabilities, and ambitions. And thanks to our incredible size and scale, more opportunities for you and more amazing experiences for our customers. As a Department Manager at Primark, progress is yours to own at the forefront of expanding this fashion revolution in the United States. Our strong values run through everything we do. We’re caring, dynamic and we succeed together. There’s real accountability and ownership here as you shape your team’s futures and encourage sales. Because you thrive outside your comfort zone. Apply to join us as an in‑store Department Manager. What You’ll Do As a Department Manager, you will own a department and focus on maximizing its sales, inventory, and standards. Department Managers have the power to impact the business daily by managing inventory, moving product in accordance with customer demand, reviewing and managing planograms and period layouts, and by being commercial (knowing what is trending so you order merchandise daily to drive sales). You will keep an eye on the local market to maintain a competitive advantage in price, product, and shopping experience. You will use data to gain full knowledge of your department’s performance to drive sales and meet targets and manage stock file accuracy for your department. As the leader of your department, you will hire, train, coach and motivate a team of Sales Associates and Team Leaders to deliver an exceptional shopping experience for every customer and a positive work environment for every colleague. What You’ll Get We’re committed to your success and will provide you with a robust onboarding period. Here, you’ll be empowered to succeed. As we rapidly expand across the globe, we’ll give you the tools you need to excel. We’ll also offer you competitive benefits and work‑life balance – we know your life outside of the store is important. What You’ll Bring To be successful in this role, you will have at least 2 years of retail leadership experience in a fast‑paced, high‑volume environment and demonstrate strong commercial acumen. Our Department Managers typically join us with retail experience as either a Store Manager, Assistant Store Manager, or Department Manager. You are nimble and adaptable, able to flex your plans and priorities in a fast‑paced environment. You will have strong communication skills and the ability to relate to customer needs. You are a role model who can lead, motivate, and inspire the team, building confidence and enthusiasm to deliver excellent store standards and customer service. You are resilient with a proven ability to lead a team and confident in giving constructive feedback to others. You are commercially aware with an understanding of the local market, key competitors and how the use of relevant systems and tools can improve option control and drive sales. You have good planning and organizational skills, prioritizing and working within agreed timescales. You have experience supporting store management with the protection of people, property and premises by securing cash, stock and property. Keyholder responsibility includes availability for emergency call‑outs. You can effectively manage difficult situations and have good problem‑solving skills. You can communicate effectively and efficiently, orally and in writing, with managers, supervisors and hourly colleagues in English to provide instruction, coaching, corrective action, safety instructions and lead teams as a manager daily and in emergencies. You also provide excellent customer service in English, communicating with customers and monitoring the performance of English‑speaking colleagues whose duties require customer communication. The pay range for this role is: $58,700 - $71,760. This is a good faith estimate of the minimum and maximum we would pay for this role at the time of this posting. The base pay rate offered will account for internal equity and may vary depending on the candidate’s geographic region of work, job‑related knowledge, skills, and experience, among other factors. Primark promotes equal employment opportunity, striving to create an inclusive workplace where people can be themselves, access opportunities and thrive together. Primark is an equal opportunity employer and does not discriminate against applicants or employees on the basis of race, colour, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information, or any other characteristic protected by law. We are committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment. To request reasonable accommodation to participate in the job application or interview process, please email View email address on click.appcast.io with your request. This email is not for general employment inquiries or correspondence. We will only respond to those requests that are related to accessibility of the online application system due to a disability.

REQ ID: JR-10183