Retail Sales Associate / Customer Service

Elements Massage Retail Sales Associate

Passionate about building a career that will lead to being a studio manager and running your own shop and team?! It takes starting somewhere and here is the place where you can start as a retail sales associate/customer service (front desk) role and grow with us!

We are opening a brand new Elements Massage in Surprise, AZ in a brand new plaza, coming April 2025! We come from a successful family business, and are looking forward to creating a fun, family-oriented, and inclusive culture in our studio!

We are looking for three people to work at our brand new Elements Massage!!

Retail Sales Associates enjoy the following perks:

• Pay $15-16 per hour depending on experience
• Bonuses based on monthly conversion numbers

Here's what we are looking for:

• Ability to follow our proven sales process to sell the monthly Elements Wellness Program and build customer loyalty.
• The right candidate must like talking, but more important, love listening to all new clients, established clients, and prospective clients.
• The right candidate can turn every incident of client criticism to a story of great customer service.
• Someone who is passionate about wellness
• Someone who wants to grow with our studio

Qualifications:

• Prior retail sales experience preferred; selling memberships or services in-person to potential clients.
• Customer service in a spa-like or similar environment is preferred; catering experiences that distinguish their value with attention, hospitality, and execution.
• Familiarity with modern office tools and systems; scheduling and payments are all processed with easy-to-learn computer programs. MindBody platform experience is a plus!
• Driven to create the best work environment for the employees and the best experiences for the client.