Senior Forward Deployed Engineer

Why project44? At project44, we believe in better. We challenge the status quo because we know a better supply chain isn’t just possible—it’s essential. Better for our customers. Better for their business. Better for the world. With our Decision Intelligence Platform, Movement, we’re redefining how global supply chains operate. By transforming fragmented logistics data into real-time, AI-powered insights, we empower companies to connect instantly, see clearly, act decisively, and automate intelligently. Our Supply Chain AI enhances visibility, drives smarter execution, and unlocks next-gen applications that keep businesses moving forward. Headquartered in Chicago, IL with a 2nd HQ in Bengaluru, India we are powered by a diverse global team that is tackling the toughest logistics challenges with innovation, urgency, and purpose. AI at project44We expect every project44 team member, regardless of role or function, to actively leverage AI in their day-to-day work. Whether you're building product, serving customers, managing people, or running operations, AI is a tool you're expected to use with intent, curiosity, and judgment. We don't expect everyone to be a data scientist. We do expect everyone to be an intelligent user of AI: able to identify where it adds value, direct it effectively, evaluate outputs critically, and govern it responsibly. We invest in our team's AI fluency because we believe it's a competitive advantage for every person at project44, not just our engineersIf you’re driven to solve meaningful problems, leverage AI to scale rapidly, drive impact daily, and be part of a high-performance team – we should talk. The Role Most engineers build for customers. FDEs build with them. You'll be embedded directly with high-value LSP accounts — owning integration architecture, customizing agent workflows, and serving as the ground truth between how LSPs actually operate and how our product team thinks they do. Your job is to transform logistics from a reactive service into a programmable network — replacing manual workflows with autonomous agent-to-agent coordination. What you learn in the field shapes the roadmap. You ship in weeks, not quarters.What You'll Work On Own end-to-end integration for dedicated LSP accounts — configure bi-directional webhooks and event-driven pipelines so AI agents can read, act, and write data into customer TMS, WMS, and ERP systems instantlyUnify disparate customer data into a single actionable signal — driving dynamic interoperability across core business systemsCustomize interfaces and agent logic to fit existing LSP workflows across freight procurement, load tendering, and exception handling — reducing time-to-value and making adoption feel naturalFeed the right context to agents and debug decisions when they go wrong — tracing failures back to the specific data point, prompt, or tool use that caused themBuild event-driven pipelines (Kafka/PubSub) that carry agent intent at the scale of millions of logistics events per dayServe as the ground truth — we can't build a world-class product in a silo. Your field observations directly inform what gets on the roadmap and whenWhat We're Looking For Qualifications 5+ years in software engineering, solutions engineering, or technical implementation in a customer-facing roleMastery of API-first design and bi-directional webhook configurationExperience with event-driven architecture and stream processing (Kafka, PubSub, or similar)Hands-on integration experience with TMS, WMS, or ERP systemsStrong debugging skills across distributed, agent-driven workflowsDeep domain knowledge in logistics — freight procurement, load tendering, carrier management, and exception handling. LSP customers don't trust engineers who don't understand their world. You need to speak their language to earn the right to change how they work.Nice to Have Experience with agentic AI systems — context feeding, prompt engineering, tool invocation, stateful agentsPrior experience in a forward-deployed or field engineering roleContainerization and orchestration (Docker, Kubernetes)How You Work You take ownership of outcomes, not just deliverablesYou bring back what you see in the field and use it to make the product betterYou move fast, iterate in the open, and don't wait for perfect conditionsYou can translate technical complexity to both engineers and LSP operators without losing either audienceWork Authorization: Candidates must be authorised to work in the US without current or future employer-sponsored visa support.In-office Commitment: Our office is where ideas spark, connections thrive, and innovation comes alive. We are looking for candidates who are enthusiastic and committed to joining our team on-site, in our beautiful headquarters 3 days a week. Together, we’re building something extraordinary—learn, grow, and thrive in our fast-paced, transformative environment.We continually evaluate our pay ranges to reflect skills, experience, and market conditions. The base salary offered will be determined by assessing a candidate's experience and skills relative to the scope and responsibilities of the position, as well as the specific geographic location where the job will be performed. Base salary is one component of project44's total compensation package, which also includes stock options for all EOR and project44-employed team members, bonus or commission eligibility depending on role, and a benefits package tailored to your country of employment. Specific benefits package offerings vary by country and may include health, dental, and vision coverage, retirement plans, and paid time off, in line with local market standards and statutory programs. The base salary range for this position is USD130,000 – USD190,000Diversity & Inclusion At project44, we're designing the future of how the world moves. As we work to deliver a truly world-class product, we're intentionally building teams that reflect the unique communities we serve. We're focused on creating a company where all team members can bring their authentic selves to work every day. project44 is an equal opportunity employer. If you share our values and passion for the future of logistics, we'd love to review your application. Even if you don't meet 100% of the requirements, please consider applying — studies show you can still be a strong candidate at 50%. For any accommodation needed during the hiring process, please email View email address on click.appcast.io.