Event Sales Administrator - PT

Job Description

Job Description

Description:

Event Sales Administrator

Join Pinstripes and be part of a team dedicated to creating unforgettable experiences and shaping the future of Eatertainment.

The Event Sales Administrator position is designed to support the event sales team. The role will provide the Event Sales Manager(s) bandwidth to execute sales efforts and continue driving sales with outside sales efforts. This position is very self-motivating as it requires the sales administrator to take initiative to ensure that all Banquet Event Orders (BEO) are correct, information is communicated effectively to the teams and guests, and events are executed correctly.

What's in it for you:

• 401K
• Employee Assistance Program
• Voluntary benefits – LifeLock Protection, Pet Insurance, Accident and Critical Illness offerings
• Growth opportunities, with several new restaurant openings
• Discounts on Food, Beverage and Activities

Salary Expectations: $24/h

This role is an administrative support position and is not eligible for commission-based compensation.

Job Responsibilities:

• This is a part-time, in-office role (approx. 20 hours per week). Schedule will vary weekly based on event volume and business needs and may include evenings, weekends, and holidays, as determined by the Director of Sales and National Director of Sales.
• Support the Event Sales team with event execution oversight to ensure standards are met, perform daily room set up checks, and maintain an understanding of all aspects of private events at Pinstripes (food & beverage menus, booking standards and execution).
• Manage all Banquet Event Order-related activities including:
• Big Post
• Pre-BEO Meeting
• BEO Meeting (notetaker)
• Reposts to kitchen / operations
• Printing Invoices
• Review upcoming events to identify menus, details, and final payments that need to be finalized and communicate follow-ups to the Event Sales team.
• Assist with creating floor plans, collecting final guest count guarantees, and final menu selections when needed
• Print and post Daily Schedule of Events for all necessary departments.
• Create Staff Event Execution Folders / Packets (Event Summaries – BEO Packets, Signage, Wristbands, Drink Tickets, Menu Labels, etc.).
• Use Tripleseat Tasks to communicate event needs with other team members.
• Relay any discrepancies between events schedule and/or BEO details to the owning Sales Manager
• Ensure event financials are balanced daily and Micros banquet checks are uploaded to Tripleseat.
• Maintain organized filing systems and ensure the Sales Office remains clean and organized.
• Maintain inventory of event materials (menus, food labels, drink tickets, welcome signage, etc.) and event equipment.
• Communicate with guests via phone and in person and ensure events are greeted by a member of the Sales Team during work hours.
• Assist in front of house during high-volume event days to ensure event set up and all details are fully communicated to management and staff.
• Research and identify event sales opportunities by creating target lists for sales blitzes and maintaining outreach goody bags, sales kits, and other delivery materials.
• Assist with making Open Play reservations as needed
• Support with any other sales needs to allow for efficient execution and drive sales results.
• Uphold all Pinstripes service standards and company policies.

Eligible to participate in Voluntary benefits if you work 20 or more hours per week. Coverage will be effective 1st of the month following 60 days.

Requirements

• Guest focused mindset
• Experience in full-service restaurants
• Proficiency in Microsoft Office, catering software, a bonus
• Strong organizational, multi-tasking and communication skills
• Works well in fast paced environment
• Can effectively communicate with Management, Culinary, Staff, and Guests
• Availability to workdays, nights, weekends, and holidays
• Follows the image-grooming guidelines outlined in employee handbook

Physical Requirements

• While performing duties of job, the employee constantly operates a computer and other office devices such telephones, copy machines, etc.; occasionally move about inside the office to access storage areas, cabinets and office machinery; constantly communicate via telephone, email and in-person with others and exchange accurate information
• Must be able to lift 50 lbs. at a time
• Stand for periods of up to 2 hours at a time

We look forward to hearing from you! For more information, check us out at pinstripes.com

We focus on an inclusive culture and celebrate everyone for who they are. We are an Equal Opportunity Employer and do not discriminate in hiring or employment on the basis of race, color, creed, religion, sex, sexual orientation, national origin, citizenship status, ancestry, age, marital or veteran status, physical or mental disability, arrest record, genetic information or any other characteristic protected by applicable federal, state and local laws.