Registered Nurse (RN) - Senior Drug Diversion Specialist
Dartmouth Health
Senior Drug Diversion Specialist
Reporting to Director, Drug Diversion Prevention Program, the Senior Drug Diversion Specialist serves as primary liaison to Dartmouth-Hitchcock, the largest and most clinically and operationally complex Dartmouth Health system member. The Senior Drug Diversion Specialist role also supports Dartmouth Health member sites in managing complex diversion investigations and post-investigation cause analysis. In their role, the Senior Drug Diversion Specialist applies, and mentors leaders and peers in, change management techniques, Just Culture principles, systems thinking methods, and data-driven problem solving in the context of diversion prevention, detection, and response.
These are just a few highlights of being a nurse at Dartmouth Hitchcock Medical Center and Clinics in New Hampshire:
- We have loan repayment up to $20,000.
- We offer Relocation Assistance and a Housing Coordinator to take on the burden of finding a home.
- We offer generous tuition reimbursement.
- We have a very popular "earned time" plan.
- We have extensive CEU/Training programs.
- Our 8,000 ft Patient Safety and Training Simulation Center is state-of-the-art.
- Our nurses serve as central figures in the success of our system through our shared governance nursing model.
- We offer a rigorous, research-focused environment.
- Dartmouth Hitchcock's Nursing Continuing Education Council is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center.
Why are we so unique? We are a nationally recognized Academic Medical Center set right in the middle of the White Mountains of New Hampshire. We recognize that "quality of life" means different things to different people, but we are very confident you will love it here as we have beautiful, rural and suburban housing options, world-class primary, secondary, and graduate schools, hundreds of lakes, thousands of miles of hiking trails and some of the best skiing in the country. This all means you can be a happy nurse with more quality time with friends, family, pets or maybe just quiet hikes by yourself. Our idea of traffic in the "Upper Valley" of New Hampshire is a line on the ski mountain at the chair lift.
The Dartmouth Health system stretches over New Hampshire and Vermont and offers the quintessential New England experience. With no income or sales tax, this beautiful area combines history, industry, and business and has been ranked consistently as one of the best places in the US to live and work. Anchored by the academic Dartmouth Hitchcock Medical Center in Lebanon, NH, the system includes the NCI-designated Dartmouth Cancer Center, Dartmouth Health Children's; member hospitals, and 30 Dartmouth Hitchcock ambulatory clinics across the region. With destinations like Boston, New York, the seacoast, and ski country within driving distance, the opportunities - both career and personal - truly make New Hampshire the ideal place to work and play.
Dartmouth Health is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, veteran status, gender identity or expression, or any other characteristic protected by law.
Responsibilities
- Builds investigation plans for complex diversion investigations carried out across the Dartmouth Health system.
- Provides oversight and guidance for complex diversion investigations undertaken across the Dartmouth Health system.
- Leads investigations into suspected drug diversion at Dartmouth-Hitchcock in collaboration with local leaders, drug diversion specialists, and Drug Diversion Rapid Response Team.
- Leads cause analysis following confirmed or suspected diversion events to gain insight into potential opportunities for system improvement and diversion risk mitigation at Dartmouth Health locations.
- Provides diversion prevention coaching and consulting to Senior Leaders (Executives), Service Line Leaders/Divisions, and Drug Diversion Specialists.
- Develops and maintains relationships with system member diversion prevention colleagues through collaboration and communication.
- Builds and engages in comprehensive surveillance and auditing activities to detect drug diversion, in collaboration with Pharmacy, Nursing and Anesthesia.
- Maintains the structure and processes of a comprehensive Drug Diversion Prevention Program at Dartmouth-Hitchcock.
- Co-chairs Dartmouth-Hitchcock Controlled Substance Diversion Prevention Program Steering Committee with member location(s) Pharmacy department leader.
- Maintains Dartmouth-Hitchcock drug diversion prevention, detection, and response policies/procedures.
- Provides leadership in multidisciplinary drug diversion prevention education activities.
- Collaborates with all departments/disciplines on controlled substance and drug diversion-related issues, serving as a diversion prevention resource and providing best practice recommendations for controlled substance management.
- Ensures appropriate collection and analysis to drug diversion-related data, and maintains a database containing all data collected that may relate to drug diversion.
- Ensures that internal and external regulatory reporting occurs, as required, following a confirmed diversion event, in collaboration with Office of General Counsel.
- Presents institutional drug diversion reports to Senior Leaders and Board of Trustees as requested.
- Serves as a diversion prevention resource across all Dartmouth Health member locations.
- Performs other duties as required or assigned.
Qualifications
- Registered Nurse with 10 years of experience in healthcare safety/quality improvement, regulatory compliance, and leadership.
- Master's Degree in Nursing, Analytics, or Healthcare-related field, required.
- Experience with nursing, pharmacy, hospital, and clinical operations, required.
- Experience managing drug diversion prevention programs, required.
- Experience with complex drug diversion investigations, required.
- Working knowledge of relevant DEA, Board of Pharmacy, FDA, Joint Commission, CMS regulations, required.
- Excellent interpersonal skills, ability to develop positive relationships with key stakeholders, strong conflict management skills.
- Ability to work with data and draw inferences from multiple sources and types of information.
- Ability to analyze complex issues, and develop relevant and realistic improvement plans/recommendations.
- Experience planning and managing complex projects.
- Demonstrated excellence in facilitation and teaching.
- Strong written and verbal communication skills required.
- Microsoft Office Suite competence: Word, Excel, PowerPoint.
- Must thrive working in fast-paced, innovative environment while remaining flexible, proactive, resourceful, and efficient
Required Licensure/Certifications
- Registered Nurse with New Hampshire and Vermont eligibility
- Lean/Six Sigma Greenbelt Certification
- Certified Professional in Healthcare Quality or Certified Professional in Patient Safety, within 12 months of hire
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