SELF STORAGE FACILITY CUSTOMER SERVICE REPRESENTATIVE
Stor-A-Way
Job Description
Job Description
We are seeking a SELF STORAGE FACILITY CUSTOMER SERVICE REPRESENTATIVE to join our team! We are a local storage company with over 20 facilities in and surrounding Grant County and you will assist in the day to day operations that take place in our corporate office. The Self Storage Customer Service Representative must be able to offer exceptional customer service both in person and on the phone.
Responsibilities:- Provide excellent customer service to new and existing customers
- Renting units and accepting payments and completing daily bank deposits.
- Handle customer inquiries or problems in a courteous, professional and in a timely manner
- Document and update customer records based on interactions
- Send invoices, collection notices and debt collecting
- General office duties
Qualifications:
- High School Diploma/GED
- Basic computer skills
- Positive and professional presentation
- Previous experience in customer service, sales, or other related fields
- Excellent attention to detail
- Ability to prioritize and multitask and work well with others.
- Ability to work under pressure
- Valid drivers license and clean background required in order to complete daily bank deposits
Vacancy posted more than 2 months ago
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