Dental Patient Coordinator

Job Description

Job Description

Responsibilities:

• Develops and maintains doctor/hygienist schedule to meet practice goals.
• Responsible for answering incoming calls to include, new patient calls, emergencies, scheduling patient appointments, requesting records, and follow up.
• Manage unscheduled list, asap list, treatment pending list, to ensure patient follow through to meet scheduling goals.
• Greet and check patients in and out for and after treatment.
• Educate and consult patients discussing treatment needs and presenting treatment plans.
• Increase and stimulate new patient growth by supporting marketing and promotional programs, to include recall cards, continuing care calls, referral letters and gifts, and working with referrals.
• Document patient dental treatments and financial transactions, to include signing of financial arrangements, prepayments for large cases, financing, and charges collection.
• Make pre-treatment financial arrangements with patients.
• Responsible for billing dental insurance, posting payments, and claim estimations.
• Balance income and charges daily and prepare deposits.
• Responsible for Accounts Receivable to include, sending of billing statements, aging reports, and collections.
• Create month end reports and forecast monthly goals for the office and providers.
• Follows office procedures for patient referrals.
• Responds to doctor, patient and employee concerns and inquiries and seeks assistance when necessary.
• General office duties and other duties as required...

Minimum Qualifications

• Previous dental office experience
• Dental software: dentrix experience

At Waterview Dental Group, we are committed to providing exceptional dental care in a welcoming, modern environment. Our team is passionate about creating positive experiences for every patient, and we’re currently looking for a full-time Dental Receptionist to be the friendly face at the front desk who helps make that possible.

Company Description

At Waterview Dental Group, we are committed to providing exceptional dental care in a welcoming, modern environment. Our team is passionate about creating positive experiences for every patient, and we’re currently looking for a full-time Dental Receptionist to be the friendly face at the front desk who helps make that possible.