Team Member

Chick-fil-A Team Member

At Chick-fil-A, the Team Member role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, Team Members gain life experience that goes far beyond serving a great product in a friendly environment. Team Members are responsible for providing an exceptional dining experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food.

Position Type: Full-time and Part-time

Our Benefits Include:

• A fun work environment where you can positively influence others
• Flexible scheduling (and closed on Sundays)
• Learning first-hand from an experienced Operator and Restaurant Leaders
• Intentional growth and development to help you reach your professional goals
• Scholarship and free tuition opportunities
• Competitive pay

Front of House Team Member Responsibilities:

• Smile
• Create and Maintain Eye Contact
• Speak Enthusiastically
• Always say "My Pleasure"
• Make Emotional Connections with Guests
• Honor and encourage others to follow the vision and values of the Restaurant
• Multitask quickly, yet thoroughly
• Be team-oriented, adaptable, dependable, with a strong work ethic
• Work on their feet for several hours at a time
• Serve guests both in-store and outside, in varying weather conditions
• Handle money and count change
• Communicate effectively with guests and Team Members
• Adhere to Chick-fil-A rules and dress code at all times
• Other duties as assigned

Back of House Team Member Responsibilities:

• Prepare, cook, assemble, and present food safely, quickly and efficiently, meeting Chick-fil-A standards
• Be knowledgeable of the assignments for all kitchen stations, including fries, breading, assembling, boards, and food prep
• Exhibit stewardship of all food product and packaging by minimizing waste and/or overproduction
• Stock kitchen inventory as needed
• Keep the kitchen neat, clean and orderly at all times
• Keep up-to-date with new products rolled out by Chick-fil-A
• Work safely around kitchen equipment and report any maintenance issues to Leadership
• Maintain personal knowledge by completing in-house training and stay up-to-date on any changes
• Complete all opening or closing tasks as assigned
• Adhere to Chick-fil-A rules and dress code at all times
• Other duties as assigned

Qualifications and Requirements:

• Consistency and reliability
• Cheerful and positive attitude
• Loves serving and helping others
• Customer service oriented
• Strong interpersonal skills
• Detail-oriented
• Able to multi-task
• Works well independently and in a team environment
• Be willing and able to work a flexible schedule
• Have the ability to lift and carry 50lbs on a regular basis
• Have the ability to stand for long periods of time

Most Chick-fil-A Restaurants are operated by independent franchised business owners who make all their own employment decisions and are responsible for their own content and policies.