Compliance Specialist

Compliance Team MemberSungage Financial is revolutionizing the home sustainability & efficiency industry by offering the most consumer-friendly approach to making solar, storage and sustainable home improvement projects affordable. Our team of professionals quickly adapts to the ever-changing demands of our exciting, dynamic industry but always with a customer-centric approach. This is an exciting opportunity to join our Compliance Team! This role follows a hybrid work schedule working two days per week from our Boston office and will report to the Manager of Compliance.Job ResponsibilitiesWork directly with our Head of Compliance and assist with overall maintenance and enhancement of Compliance Management ProgramStreamline business and department policies, procedures, and processesCollaborate with the risk and legal team, and bank partner, to monitor and track customer complaintsReview and approve revisions to existing policies and procedures related to a variety of compliance regulationsMonitor contractual reporting obligations and obligations with bank and flow partnersProvide support for regulatory, bank partner and other external audits, reviews, and examinationsBuild strong relationships and lines of communication with various business units and external partnersAssist with onboarding questionnaires and other compliance processes to minimize third party riskReview and analyze discovery requests and responsesSupport Sungage Financial with compliance training, policies and procedures, and advisory supportAssist with vendor management programAssist with other ad-hoc compliance-related projects as requestedQualificationsBachelor's degree or similar (e.g. accredited compliance certification combined with lending compliance experience)Experience in testing, quality assurance, and/or auditKnowledgeable regarding customer complaint tracking and reportingOperates with a strong sense of autonomy with the ability to work through vague problems with minimal supervisionExtensive analytical and problem solving skills and experience with strong writing and research skillsStrong organizational skills and attention to detailMinimum of 3 years experience in the area of regulatory compliance and financial servicesSungage Financial is an affirmative action-equal opportunity employer. We believe diversity and inclusion are essential to living our values, achieving our business goals and building a stronger company. We welcome applications from all qualified individuals regardless of race, color, national origin, gender, sexual orientation, age, religion, physical or mental disability, marital status, veteran status, or other factors protected by law.Sungage Financial is shaping the residential solar industry by bringing reliable and flexible financing solutions to the market. While the cost of a solar energy system has dropped dramatically over the past decade, financing has been the catalyst that has allowed more and more homeowners to go solar. Through our offering, Sungage enables solar installers to build strong and resilient businesses while helping families save money and live more sustainably.Sungage is an environment of rapid change and constant growth. The key ingredients to our success are exceptional service and innovative technology and the amazing team that makes it all happen. The Company has offices in downtown Boston and Oakland. We offer a number of employee benefits, including stock options, 401k with matching, substantial paid time off, health coverage, health savings accounts, and commuter benefits.