Implementation Consultant - Solutions Architect

Implementation Consultant - Solutions Architect

Join our team as a Solutions Architect, a critical role focused on the technical design, deployment, and adoption of the New Relic Observability platform for our most strategic customers. You will serve as the deep technical expert, translating complex customer needs into robust, scalable, and automated Observability solutions.

In this role, you will bridge the gap between our product capabilities and the customer's modern, often cloud-native, application and infrastructure environments. You will architect solutions that leverage Platform Engineering best practices, integrating New Relic seamlessly into their CI/CD pipelines, automation frameworks, and internal developer platforms to drive wall-to-wall observability. Your success will be measured by the depth of technical value realized and the long-term strategic adoption of the platform across customer organizations.

This role requires:

• Extensive Technical Experience: 5+ years of hands-on experience in a technical consulting, solutions architecture, or senior engineering role, specifically focused on cloud and application performance technologies.
• Platform Engineering Mastery: Proven, extensive experience with core Platform Engineering concepts, including building and maintaining automated, self-service infrastructure and delivery pipelines.
• Automation and DevOps Proficiency: Deep expertise in Automation, Scripting (e.g., Python), and CI/CD practices and tools. Experience with containerization (Docker, Kubernetes) is highly valued.
• Observability Expertise: Exceptional knowledge and practical experience with Observability concepts (The Three Pillars) and products (New Relic, Datadog, Dynatrace, etc.) is extremely important. You can articulate the 'why' and 'how' of Observability to technical and non-technical audiences.
• Cloud Proficiency: Hands-on experience designing and deploying solutions on major cloud providers (AWS, Azure, or GCP).
• Consultative Influence: Strong communication and presentation skills with the ability to influence senior technical stakeholders and drive consensus on complex technical architectures.

Please note that visa sponsorship is not available for this position.

The pay range below represents a reasonable estimate of the on target earnings (salary plus target sales incentives) for the listed position. This role is eligible for a commission plan (as defined in the sales incentive plan document). Pay within this range varies by work location and may also depend on job-related factors such as an applicant's skills, qualifications, and experience. New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time off, and other competitive benefits designed to improve the lives of our employees.

Estimated On-Target Earnings Range

$138,000 - $172,000 USD

Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics' different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We're looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.

If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to View email address on click.appcast.io.

New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process.

Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.