Principal Technical Product Manager

Job Description

Location / Remote: Hybrid in Reston, VA, 20190 (3 days per week onsite)

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Employment Type: 6 month W-2 contract (with strong potential for extension)

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Compensation: Up to $74/hour W-2 (some flexibility upwards as needed) – no C2C or IC/1099 will be considered

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Benefits: Medical, dental, vision, LTD/STD, HSA/FSA, term life, supplemental health coverage options (e.g., Aflac), and a 401(k) for all W-2 employees (and eligible dependents)

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This Principal Technical Product Manager, AI role owns end-to-end product strategy and execution for B2B solutions supporting government benefit program use cases. Success is measured by validated customer demand, clear business cases, and the delivery of high-impact capabilities across multiple channels (web UI, batch, and API). You will drive discovery, prioritize a roadmap, and execute go-to-market initiatives while monitoring performance and iterating based on measurable outcomes.

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Responsibilities:

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• Lead customer discovery with government and commercial stakeholders to uncover urgent problems, validate demand, and document buyer needs, constraints, and purchasing processes.
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• Develop product strategy and multi-quarter roadmaps that balance customer outcomes, policy/process requirements, technical feasibility, and commercial goals.
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• Drive market and competitive analysis, including opportunity sizing, financial modeling, investment justification, and risk assessment to support prioritization decisions.
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• Define and prioritize product enhancements, new solutions, and bundled offerings; translate strategy into clear requirements and actionable release plans.
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• Coordinate implementation across Technology, Data & Analytics, Operations, Sales, Marketing, and Finance to deliver outcomes in a matrixed environment.
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• Evaluate and optimize delivery channels (web UI, batch, API) to improve adoption, scalability, and integration fit for client workflows.
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• Launch and iterate go-to-market initiatives by aligning value propositions, packaging, and enablement with Sales and Marketing execution.
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• Monitor product and market performance using KPIs such as adoption, operational impact, revenue, and profitability; recommend improvements based on findings.
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• Establish operating rhythms for execution (planning, dependencies, status, risks) and drive issues to closure to maintain delivery predictability.
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Required Skills:

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• Bachelor’s degree plus 7+ years of B2B product management (or related) experience, including product strategy, go-to-market strategy, and commercial product execution in complex environments.
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• 2+ years of experience working with policies and processes in local, state, and/or federal government markets tied to Government Benefit Programs, including understanding agency operating needs.
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• 2+ years of experience performing quantitative and qualitative analysis for product concepts and market opportunities, including financial modeling, investment justification, and competitive/risk assessment.
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• Experience conducting structured customer discovery and interviews to identify problems, validate demand, segment markets, and understand procurement and buying processes.
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• Experience developing and executing product strategies, including prioritizing enhancements, launching new solutions, coordinating delivery, and managing bundled offerings.
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• Ability to lead cross-functional product and go-to-market execution across Sales, Marketing, Technology, Finance, Operations, and Data & Analytics through influence and stakeholder management.
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• Experience defining and tracking KPIs (adoption, operational impact, revenue, profitability) and using results to inform roadmap decisions and continuous improvement.
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Preferred Skills:

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• Master’s degree.
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• Experience building technology- or data-driven products, including translating complex technical capabilities into customer-ready offerings.
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• Knowledge of consumer information verification approaches used for government benefits eligibility workflows.
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• Experience supporting programs or stakeholders associated with Medicaid, SNAP, FNS, CMS, or comparable government agencies.
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• Demonstrated ability to adapt plans, manage ambiguity, and deliver on time as priorities and constraints evolve.
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