Retail Lead: Guest-Obsessed Coach & Store Leader
Merlin Entertainments
Merlin Entertainments in Columbus is seeking a Retail Lead to coach and develop the team from the floor, delivering outstanding guest care aligned with Guest Obsession standards and driving engagement across shifts. You’ll run daily briefings, ensure coverage, uphold safety and presentation, empower the team to handle service recoveries, and look for new ideas to improve the guest experience while supporting attraction-wide operations. #J-18808-Ljbffr Merlin Entertainments
Vacancy posted 3 days ago
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