IT Senior Project Analyst

Our values start with our people, join a team that values you!

Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience.

As part of our team, you will experience:

• Success . Our winning team pursues excellence while learning and evolving
• Career growth . We develop industry leading talent because Ross grows when our people grow <
• Teamwork . We work together to solve the hard problems and find the right solution
• Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.

Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

GENERAL PURPOSE

The IT Senior Project Analyst is responsible for leading complex, cross-functional initiatives and managing Enterprise Technology Portfolio projects, with a focus on technology infrastructure.

Projects will typically involve multiple infrastructure layers which can include on-premises and cloud-based server, database, storage, network, load balancer, and firewall. This role ensures successful execution of project plans and adherence to Ross SDLC standards. This role emphasizes strong project management capabilities, including planning, risk management, stakeholder engagement, and quality assurance. Key responsibilities include project planning, risk management, stakeholder engagement, change management, and quality assurance. The analyst partners with stakeholders to structure solution options, mitigate risks, and drive organizational change. They will leverage tools such as MS Office, OnePlan, and SharePoint to maintain documentation, track progress, and deliver key reports. Additionally, this role involves mentoring junior analysts and driving continuous improvement in project delivery.

ESSENTIAL FUNCTIONS

• Executes processes and plans including the planning and coordination and/or execution of project processes and/or activities
• Drafts project review reports and presentations, including key information, project meeting outcomes, commentary, and recommendations to support the review process and enable stakeholders to evaluate progress and agree on change
• Follows organizational delivery standards, obtains relevant stakeholder approvals on required documents, helps meet delivery compliance.
• Executes delegated activities to support the production of workstream and project plans that follow the organization's project management framework
• Organizes and prepares complex documents using a variety of applications including MSOffice 365
• Gathers and summarizes data for special reports
• Maintains documentation and traceability throughout project. Documents project / process requirements using appropriate tool
• Supports testing through documentation of test scripts and verification criteria
• Contributes to system testing activities (supports development and execution of test scripts
• Collaborates with IT Contracts and vendor on contracts management, to review statement of work, address callouts from Legal and obtaining signatures in a timely manner
• Supports project stakeholder engagement by arranging meetings, events, and other stakeholder communication and activities
• Contributes to the management of risks and issues by maintaining and distributing project and program risk registers and issues logs.
• Organizes project post-mortem lessons learned and documenting findings
• Contributes to post-project documentation creation, reviews and identification of lessons learned
• Drafts elements of product documentation and user training to support handover to business as usual
• Contributes to reviewing existing operations in own area of work and generate new ideas to assist in identifying continuous improvements
• Develops own capabilities and understanding of project management tools, methodology and relevant technology
• Develops own capabilities engaging in development planning activities as well as formal and informal training and coaching
• Develops and stays current on relevant tools and best practices in project management
• Supports the onboarding and development of IT Project Analyst(s) through training and coaching as needed

COMPETENCIES

Building Effective Teams

Developing Talent

Collaboration

Leading by Example

Communicates Effectively

Ensures Accountability & Execution

Manages Conflict

Business Acumen

Plans, Aligns & Prioritizes

Organizational Agility

Situational adaptability

Tech Savvy

Customer Focus

Action Oriented

QUALIFICATIONS & SPECIAL SKILLS REQUIRED

• 4+ years of experience supporting project execution in a medium to large company, with a focus on technology infrastructure. 
• Working understanding of IT infrastructure building blocks including: operating system, database, storage, backup, monitoring, network, load balancer, firewall. Knowledge should include both on-premises as well as cloud-based solutions.
• Excellent verbal, written and presentation communication skills; effective listener
• Demonstrated ability to collaborate and build strong relationships with individuals at different organizational levels
• Proven organization skills: ability to prioritize effectively and manage multiple tasks in an environment with competing demands
• Strong MS Office skills – Microsoft Project, Microsoft Teams, Microsoft One Drive and Visio. Adept at learning technologies, tools and processes.
• Knowledge of PMO tools such as OnePlan, Primavera, Planview
• Experience with Waterfall, Agile and Hybrid project delivery methodologies Preferred Qualifications:
• In process or completed Project Management Certification such as PBA, CSM
• Working experience in the retail industry or similar fast-paced environment

EDUCATION / CERTIFICATIONS

• Bachelor’s degree with a concentration in Business, Information Systems or Computer Science or related experience required

PHYSICAL REQUIREMENTS

Job requires ability to work in an office environment, primarily on a computer

Requires sitting, standing, walking, hearing, talking on the telephone, attending in-person meetings, typing, and working with paper/files, etc

Consistent timeliness and regular attendance

Vision requirements: Ability to see information in print and/or electronically

This role requires regular in-office presence, including to engage in in-person team interaction, meetings and collaboration, client support, mentoring, coaching, and/or feedback

However, this role can perform duties effectively using a combination of in-office and remote work

Ability to travel up to 5% of the time

SUPERVISORY RESPONSIBILITIES

None

DISCLAIMER

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.

Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.

The base pay range for this role $99,900.00 to $185,300.00. The base pay range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location.