Sales Training Manager

Sales Training Manager

State of Location: Pennsylvania

At Ivy Rehab, we're "All About the People"! As the Sales Training Manager, you will play a crucial role in our mission to help enable people to live their lives to the fullest by ensuring our sales and clinical teams have the skills and expertise to effectively communicate and promote our services to the communities we serve.

Our Values: One Ivy Love What You Do Do the Right Thing I Belong GRSD (Get the Right Stuff Done) Grow Serve Others.

Join Ivy Rehab's dedicated team where you're not just an employee, but a valued teammate! Together, we provide world-class care in physical therapy, occupational therapy, speech therapy, and applied behavior analysis (ABA) services. Our culture promotes authenticity, inclusion, growth, community, and a passion for exceptional care for every patient.

Job Description

As the Sales Training Manager, you will be the primary architect of our sales team's capability. You won't just teach people how to talk; you will build a system that ensures every representative from new hires to seasoned veterans has the skills, psychological toolkit, and technical proficiency to exceed new patient goals. You will bridge the gap between our growth strategy and field execution, ensuring our messaging is consistent and our market share is industry-leading.

Your responsibilities will include:

• New Hire Curriculum Design & Onboarding: Own the "Time to Productivity" metric. Design and execute a 30-60-90 day onboarding program that gets new Business Development Managers (BDMs) field-ready and confident.
• Continuous Skills Development of Team: Move beyond "one-off" workshops into robust learning pathways. Implement a comprehensive learning culture using micro-learning, role-play simulation, and weekly skill-refreshers.
• Clinical Sales Training Curriculum: In partnership with Sales & Ops leadership, design onboarding training and ongoing content to increase the confidence and effectiveness of clinician sales efforts.
• Methodology Mastery: Create and customize an effective sales methodology and work with Sales Operations Manager to deeply embed this into daily workflows.
• Sales Tech Stack Training: Ensure 100% adoption and proficiency in our CRM (Salesforce) and BI platform (PowerBI) in partnership with the Sales Operations Manager.
• Gap Analysis: Partner with Sales Leadership to review referral trends and documented sales activities to create targeted training interventions to fix those specific bottlenecks.
• Content Creation: Produce high-impact sales assets, including field playbooks, objection-handling scripts, and competitive value proposition to assist team in gaining market share.

To excel in this role, you should possess:

• Education: Bachelor's degree in Business, Marketing, Healthcare, or related field required
• Experience: 5+ years of relevant professional sales experience, with at least 2 years in a dedicated Training or Enablement role.
• Proven Track Record: You must have previously worked in a referral sales environment. We need someone who has successfully exceeded new patient goals and can "speak the language".
• Facilitation Skills: Expert-level ability to command a room (or virtual Teams meeting) and history of influencing through inspiration and compelling logic to drive referral growth.
• Visual Storytelling & Instructional Design: Expertise in designing high-impact, professional PowerPoint presentations that simplify complex "sales motions" and clinical referral strategies into digestible, visually compelling training modules.
• Brand Alignment: Proven ability to create curriculum content that reflects Ivy Rehab's "All About the People" culture and core values, ensuring a consistent "One Ivy" aesthetic across all training materials.
• Data Literacy: Ability to look at a CRM or BI dashboard and diagnose whether the team needs help with "Discovery" or "Closing".
• Tech Savvy: Familiarity with Learning Management Systems (LMS) and AI-driven coaching platforms. Mastery of the Microsoft Office Suite, specifically PowerPoint, including the use of advanced animations, embedded media, and interactive elements to drive "relationship excellence" and trainee engagement.
• Cross-Functional Collaboration: Goal driven people leader with a successful track record of collaborating across functions within all levels of an organization

Why choose Ivy?

• Best Employer: A prestigious honor to be recognized by Modern Healthcare, signifying excellence in our industry and providing an outstanding workplace culture.
• Exceeding Expectations: Deliver best-in-class care and witness exceptional patient outcomes.
• Incentives Galore: Eligibility for full benefits package beginning within your first month of employment. Generous PTO (Paid Time Off) plans and paid holidays.
• Empowering Values: Live by values that prioritize teamwork, growth, and serving others.

We are an equal opportunity employer, committed to diversity and inclusion in all aspects of the recruiting and employment process. Actual salaries depend on a variety of factors, including experience, specialty, education, and organizational need.