eCommerce, Merchandising Specialist I

Impassioned...Emboldened...Infinitely Curious: The Bradford Group family of brands is a world leader in new product development. We have been selling joy for over 50 years! Our global organization consists of several business divisions ranging from jewelry, apparel, to collectible coins and so much more. We concept, create, design and market our creative products directly to our customers, and leverage licenses with the biggest names in entertainment and sports to bring unique and curated products to our customers across the globe.

We are seeking an eCommerce Merchandising Specialist I who will be responsible for executing merchandising strategies that enhance the online customer experience and drive engagement and sales. This role takes ownership of select site areas and supports optimization efforts through data analysis and cross-functional collaboration. This position bridges execution and strategy-building foundational expertise in site merchandising, user experience, and performance analysis.

How you will contribute:

• Execute merchandising strategies for assigned categories and site areas
• Support homepage planning and assist in executing updates aligned with campaigns and promotions
• Partner with Designers and Developers to implement site content and layout updates
• Identify opportunities to improve product discovery and customer experience within assigned categories
• Analyze site performance data (conversion, engagement, product performance) and recommend improvements
• Collaborate with marketing teams to align on-site experiences with campaigns
• Assist in A/B test execution and track performance outcomes
• Ensure site content aligns with SEO best practices and taxonomy standards
• Monitor site experience for accuracy and usability; proactively address issues
• Share insights and recommendations with the team to support performance improvements
• Leverage emerging AI tools and automation technologies to streamline workflows, enhance marketing operations, and identify opportunities for process improvement and efficiency

What you will bring and skills that excite us:

• Bachelor's degree in Business, Liberal Arts, or related field
• 2+ years of experience in eCommerce, site merchandising, or digital marketing
• Strong analytical skills with the ability to interpret and act on performance data
• Solid understanding of eCommerce merchandising fundamentals and customer experience
• Familiarity with analytics tools (e.g., Google Analytics) and testing methodologies
• Ability to manage multiple priorities in a fast-paced environment
• Strong collaboration and communication skills
• Familiarity with Power Automate and emerging AI-based technologies

Bradford at a glance:

• Our scale: We have over 250 employees based out of our global headquarters right outside of Chicago, we have marketing operations in over 10 countries worldwide, and have over 32 million customers served.
• Compensation and benefits: We offer a competitive compensation plan and great benefits, with some benefits starting from day 1!
• We own the company: Employee Stock Ownership Plan (ESOP) which allows you to not only derive the benefits of working as an employee at The Bradford Group, but also gain the benefits of being an owner.
• Professional Development: There is always room to learn! We offer a Professional Development Program, a Mentor Program, and LinkedIn Learning to our teams as well as additional hands-on training and development. Our teams utilize a continuous performance management and development structure for feedback. We meet quarterly to focus on the future!
• Our values: Honesty. Innovation. Respect. Teamwork. Giving back. These are just some of the core values that drive our team members. Our team strives to build a culture of continuous feedback where anyone can share and create our "next big idea," among diverse and inclusive teams.
• Flexibility and wellness: Whether it's offering hybrid environment (onsite/remote) for our corporate staff, to a generous, front-loaded PTO and holiday package to all staff and corporate wellness initiatives such as an annual health fair and an onsite fitness center, we are committed to our team members well-being. New hires start with 16 days of PTO and 8 paid holidays per year.
• Perks and more: We have a Business Casual Work Environment, Health and Dental Insurance, Vision, Life Insurance, Disability Insurance, Paid Time Off (PTO), Direct Deposit, Credit Union, Flexible Spending Accounts, Health Savings Accounts, Employee Assistance Program, Employee Referral Bonus Program, 401(k), Profit Sharing, Tuition Reimbursement, and Toastmaster's memberships, a Peer Recognition Program, Product Discounts and more!

Compensation:

$61,000-$65,000

The Bradford Exchange is an Equal Opportunity Employer.

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