Dynamics 365 & Power Platform Solution Architect Houston, TX
ESR Healthcare
Dynamics 365 & Power Platform Solution Architect
Experience level: Mid-senior Experience required: 10 Years Education level: Bachelors degree Job function: Information Technology Industry: Information Technology and Services Pay rate: View hourly payrate Total position: 1 Relocation assistance: No Visa sponsorship eligibility: No
Responsibilities:
- Engage with business stakeholders to understand requirements, challenges, and desired outcomes.
- Collaborate with IT teams to design and deliver solutions leveraging Dynamics 365 modules and the Power Platform.
- Facilitate workshops and discussions to bridge the gap between business and technology.
- Advise on best practices, roadmap planning, upgrades, and integration strategies.
- Provide guidance on governance, security, and compliance within the Dynamics 365 ecosystem.
- Support change management and adoption across the organization.
- Developing custom solutions, workflows, and reports using tools like Power Platform and create new applications using the Microsoft Power Platform.
- Designing and implementing scalable and secure CRM architectures for Dynamics 365 solutions.
- Integrating Dynamics 365 with other systems like Power Platform, Azure services, and external applications.
- Responsible for the delivery and roll out of new business applications using the Microsoft Power Platform.
- Responsible for the delivery and roll out of business integrations between Microsoft products and other products.
- Create detailed solution documentation and architecture diagrams.
- Manage and mentor the application SME.
- Document the application and integrations that are built.
- Understanding other Microsoft products in use.
- Taking ownership of technical issues, understanding customer requirements and work within escalation process to resolve more advanced issues.
- Collaborate with engineering and product delivery teams to understand product and project requirements.
- Support and resolve incidents and problem tickets over phone email remote meeting with SLA defined.
- Support change management and adoption across the organization.
Working Place: Houston, Texas, United States
Company: ESR Healthcare
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