Case Manager (VA Disability Law)

Firm: The VA Claims Lawyer LLC

Location: 8489 Mulberry Grove Plaza, The Villages, FL 32162 – On-Site

Employment Type: Full-Time / Entry-Level

Position Overview

The VA Claims Lawyer LLC is a rapidly growing and highly sought out law firm looking for a detail-oriented, growth-minded Case Manager to join our on-site team in Pensacola. This is a unique opportunity for an organized professional to build a career in the specialized and highly rewarding field of Veterans’ advocacy. We are looking for a proactive problem-solver who is eager to master the administrative and procedural complexities of the VA system. You will work closely with our legal team, leveraging our 27+ years of experience to help navigate veterans through the claims and appeals process.

What You’ll Learn & Do

• System Mastery: Receive hands-on training to navigate the VA disability benefits system and internal case management software.
• File Management: Master the art of gathering, organizing, and tracking medical and military service records for veteran clients.
• Client Advocacy: Serve as a primary point of contact, providing empathetic and clear updates to veterans and their families.
• Deadline Management: Ensure all filings, evidence submissions, and appeals are tracked and submitted within strict federal windows.
• Administrative Support: Assist attorneys in preparing case files for hearings and drafting foundational correspondence.

Required Qualifications

• Education: High School Diploma or GED required. Associate’s degree preferred, or equivalent experience in an office/professional setting.
• Experience: Prior legal assistance experience 1-2 years preferred, proficient in medical terminology, with an ability to review and understand medical documentation.
• Tech Savvy: Proficiency in Microsoft Office (Word, Outlook), Adobe Acrobat, and a quick ability to learn new software.
• Communication: Strong verbal and written skills; you must be comfortable speaking with veterans daily, and an ability to identify and relay process improvement ideas.

Professional Attributes

• Service-Oriented: A genuine desire to support and advocate for those who have served our country.
• Highly Organized: Ability to multitask and manage a high volume of moving parts without losing focus.
• Collaborative: Excited to work in an on-site environment where you can ask questions and grow within our firm's collective expertise.

How to Apply

Please submit your resume and a brief statement on why you are interested in launching your legal career at The VA Claims Lawyer LLC to our Office Manager at ***email_hidden***. Please put in the subject line: Case Manager Application for [insert your name].