Sr. Project Manager
Visionet Systems Inc
Sr. Project Manager with the following duties:
- Offer expert consultancy to clients, guiding them on using the platform to achieve their business goals.
- Assist in product engineering and design to ensure the SaaS product meets high-quality standards. Lead client on-boarding for seamless platform adoption.
- Coordinate the professional services team's training, development, and performance. Maintain budgets, client relationships, and project planning, design, and pricing.
- Implement best practices and process improvements in the professional services department to enhance efficiency and service delivery.
- Develop and refine IT processes for the SaaS model, including development, release management, support, decision-making, KPIs, asset management, and risk management.
- Work with product management, sales, and engineering teams to align service delivery with the product roadmap and customer needs.
- Keep up with industry trends and emerging technologies to drive continuous improvement and innovation in the department.
- Represent the company at client meetings, conferences, and industry events, acting as a subject matter expert and advocate for the company's products.
- Promote a culture of excellence, collaboration, and accountability in the professional services team, focusing on delivering value to clients.
Vacancy posted 2 days ago
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