Life Sciences Experience Design Strategy Manager

Experience Design Strategy Manager

The Experience Design Strategy Manager is a client-facing consulting leader who delivers experience design strategy engagements for Life Sciences clients. This role combines experience design strategy, digital product fluency, consulting execution, and Life Sciences commercial knowledge to help clients improve patient, customer, and business outcomes. The manager works across strategy and delivery to turn research, data, and business needs into actionable experience solutions.

As a Manager, you will be responsible for:

• Leading experience design strategy workstreams across patient services, customer engagement, and commercial operations for Life Sciences clients
• Partnering with client commercial, digital, and patient services leaders to define and deliver human-centered experience strategies tied to business outcomes
• Translating business and user challenges into structured design strategies, insights, and deliverables grounded in research and data
• Connecting experience strategy to digital product delivery by aligning design intent with product roadmaps, user stories, development priorities, and implementation needs
• Managing client relationships, facilitating working sessions, and overseeing scope, timelines, risks, and dependencies across design workstreams
• Supporting practice growth through proposals, solution shaping, workplans, and team coaching
• Champion and advocate for the role of design both with clients and while coaching and developing teams

A successful candidate would possess these skills:

• Ability to work independently and collaborate as part of a team
• Effective written and verbal communication skills
• Meticulous attention to detail and quality of work product
• Ability to build and sustain professional relationships
• Ability to lead projects or workstreams
• Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
• Strong interpersonal skills and professional demeanor
• Ability to meet deadlines
• Ability to mentor and provide clear guidance to others

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $163,400 - $322,100. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

To view the associated benefit package, please reference this document:

Documents/Benefits/USBenefitsJourneyCDandETAM.pdf?csf=1&web=1&e=pKjS1C