Therapy Admin Assistant - Part Time

Therapy Admin Assistant

The Therapy Administrative Assistant provides front desk support for the Outpatient Therapy team and assists the coordinator outpatient clinic with administrative tasks.

Duties and Responsibilities:

Patient and Family Relations & Communication (60%)

• Greets patients and families arriving for therapy visits in a professional, customer friendly manner.
• Promptly answers and triages calls according to established departmental workflows.
• Communicates the arrival of scheduled patients to the appropriate therapist
• Communicates changes in scheduled appointments with the therapists and assists with rescheduling as directed
• Checks patients in/out of the Oracle and BadgePass systems at the start and end of the therapy visit
• Collects any payments due.

Clerical & Data Entry (30%)

• Assists with clerical tasks such as copying, filing and faxing as directed by the OP Coordinator and/or Outpatient Therapy Manager
• Assists with review of patient care related documents for eliminates of compliance as directed by the OP Coordinator and/or outpatient therapy leaders
• Enters data into systems including but not limited to Oracle, RedCap and Microsoft Teams as directed by OP Coordinator and/or outpatient therapy leaders

Outpatient Therapy Department Support (10%)

• All other duties as assigned by outpatient therapy leaders to support high-quality, compliant, family centered outpatient care.

Qualifications:

• The Therapy Administrative Assistant must have computer skills including but not limited to Microsoft Office.
• Highschool diploma/GED
• Previous experience with reception roles and/or healthcare related administrative assistant duties preferred

Physical Demands:

These include stooping, kneeling, crouching, reaching, grasping, pulling, pushing, standing, carrying, and lifting of light loads (up to 35 lb.), as necessary.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Ranken Jordan Pediatric Bridge Hospital