Premium Runner | Part-Time | Rentschler Field

Premium Runner | Part-Time | Rentschler Field

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.

Position Summary

As a Premium Runner you'll play a key role in delivering elevated service to our premium guests in Suites, Clubs, Loges & Restaurants. This is an exciting opportunity to be part of a dynamic team at PeoplesBank Arena.

This role pays an hourly rate of $16.94 and is tip eligible.

Benefits for Part-Time roles: 401(k) Savings Plan, 401(k) matching.

This position will remain open until October 30, 2026.

About the Venue

The East Hartford, Connecticut, location for the stadium was a direct result of a donation by United Technologies Corporation of a 75-acre tract of land at the Pratt & Whitney campus. In gratitude for this donation, the stadium was given the name Rentschler Field, after Pratt & Whitney's founder, Frederick Rentschler. Construction began in November of 2000, and the project was completed in August of 2003. On September 3, 2015, Rentschler Field was renamed to Pratt & Whitney Stadium at Rentschler Field. Pratt & Whitney Stadium features 36,000 seats in its open-air stadium. The natural grass field is set below ground level, and the lower bowl of seats runs the entire circumference of the stadium. The U-shaped facility has an upper deck surrounding the field on the north, south, and east sides. A tower housing the club seating, luxury suites, and press accommodations span the south side of the stadium. In May of 1999, the Connecticut General Assembly authorized the Office of Policy and Management (OPM) to develop a stadium to accommodate the University of Connecticut's Division IA Football Team. The facility's primary use is as the home field for the football team, but it will also host various athletic and special events.

Responsibilities

• Prior to the start of each event, the premium runner will prepare the pantry and ensure the product is fully stocked and the area is cleaned.
• Responsible for keeping the work areas and equipment clean.
• Assists the Premium Suite Attendants and Servers.
• Responsible for setting tables and reservations.
• Assists bartenders in restocking or retrieving items needed for the event.
• Assists serving staff in delivering orders to guests' tables and suites.
• Responsible for answering the phone and taking orders.
• Responsible for keeping the suite work areas and equipment clean.
• Responsible for assisting in the setup of the suites and restaurant.
• Maintains sanitation, health, and safety standards in work areas.
• Show demonstrated ability to meet the company standard for excellent attendance.
• Additional duties as assigned by your immediate supervisor and/or OVG management staff for the successful outcome of an event or customer service situation.

Qualifications

• Previous experience in the food service industry highly desired. Previous experience as a food runner is a plus.
• High school diploma or GED.
• Ability to communicate with employees, co-workers, volunteers, management staff, and guests in a clear, business-like, and respectful manner that focuses on generating a positive, enthusiastic, and cooperative work environment.
• Ability to work well in a team-oriented, fast-paced, event-driven environment.
• Possess a valid food handling certificate and alcohol service permit based upon your age.
• Excellent customer service skills.

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.