Sales Associate

Job Description

Job Description

Job Summary:
Toyota of Helena are looking to expand their sales team! The Automotive Sales Representative is responsible for guiding customers through the vehicle purchasing process, from initial contact to final sale. This role requires strong communication skills, a customer-focused attitude, and the ability to meet or exceed sales targets while delivering a positive buying experience.

Key Responsibilities:

• Greet and engage customers as they enter the dealership, establishing rapport and determining their vehicle needs and preferences.
• Present and demonstrate vehicles, highlighting features, specifications, and options that meet the customer's requirements.
• Conduct test drives and answer any questions or concerns customers may have about the vehicles.
• Provide detailed information on financing options, warranties, and after-sales services.
• Negotiate pricing, trade-in values, and financing terms to reach mutually beneficial agreements.
• Prepare and process all necessary paperwork, including sales contracts, finance applications, and vehicle registration forms.
• Maintain an up-to-date knowledge of current inventory, promotions, and industry trends.
• Follow up with prospective and previous customers to maintain relationships and encourage repeat business.
• Meet or exceed monthly sales targets and contribute to overall dealership goals.
• Collaborate with the Sales Manager and other team members to ensure a smooth sales process and excellent customer service.
• Attend regular sales meetings and training sessions to stay informed about new vehicles, sales techniques, and industry developments.

Qualifications:

• High school diploma or equivalent; a college degree in business, marketing, or a related field is preferred.
• Previous experience in automotive sales or a similar customer service/sales role is highly desirable.
• Strong communication and interpersonal skills with the ability to build rapport with customers.
• Excellent negotiation skills and the ability to close sales effectively.
• Knowledge of automotive features, financing options, and industry trends.
• Self-motivated with a strong desire to succeed and achieve sales targets.
• Ability to work in a fast-paced environment and handle multiple customers simultaneously.
• Proficiency in using CRM software and other sales tools.
• Valid driver's license with a clean driving record.

Physical Requirements:

• Ability to stand and walk for extended periods, including walking the dealership lot and showroom.
• Comfortable working both indoors and outdoors in various weather conditions.

Working Hours:
This position may require working various shifts, including evenings, weekends, and holidays, based on dealership hours and customer needs.