CyberArk SME

" Overview The Infosys Financial Services unit is a global leader in driving digital transformation for financial institutions. We specialize in leveraging advanced technologies such as AI, cloud, and data‑led innovation to help our clients accelerate growth and unlock business value. Our AI‑driven solutions empower financial institutions to make smarter decisions, enhance customer experiences, and achieve operational excellence. Join us to be part of a pioneering team that is at the forefront of financial services transformation. You'll have the opportunity to work with cutting‑edge AI technologies, collaborate with industry experts, and contribute to transformative projects across banking, wealth management, and insurance sectors. If you're passionate about AI and eager to make a significant impact, the Infosys Financial Services unit is the perfect place for you to grow and excel. Job Responsibilities Collaborate with internal and client teams to resolve complex incidents, conduct root cause analyses, and document findings with preventive recommendations. Participate in evaluation of client IT infrastructure, prepare actionable assessment reports, and support due diligence to document infrastructure maturity and improvement opportunities. Contribute to the design of scalable, cost‑effective IT infrastructure solutions, review reusable components, and develop technical documentation for deployed systems. Align release schedules and environment readiness, execute deployments as per protocols, perform post‑deployment testing, and manage version control to track changes. Co‑ordinate maintenance schedules, emergency fixes, and technology upgrades while ensuring uninterrupted integration into existing systems and processes. Facilitate performance data analysis across systems, coordinate insights on system behavior, and support capacity planning to optimize performance. Conduct security checks, recovery drills, and compliance audits, implement security measures, and coordinate continuity plans to maintain adherence to standards. Gather feedback to identify automation opportunities, analyze existing infrastructure processes, and propose enhancements for efficiency gains. Act as liaison with onsite, offshore, and vendor teams to document project requirements, ensuring effective collaboration. Develop a centralized repository of technical and procedural knowledge, leveraging insights from other projects to drive efficiency and retain organizational expertise. Desired Personal Attributes A collaborative spirit and excellent communication skills. Ability to handle complex incidents and implement resolutions. A knack for conducting IT infrastructure assessment and identifying key optimization opportunities. Focused approach towards deployment management, system optimization, and process automation initiatives including sector‑specific focus. The ability to work with cross‑functional teams. Required Skills & Experience Experience in designing, implementing and managing CyberArk solutions to secure privileged accounts. Experience with CyberArk implementation and administration. Experience in performing regular maintenance and upgrades of CyberArk infrastructure. Experience in monitoring and analyzing security alerts and incidents related to privileged access. Experience in collaborating with IT and security teams to integrate CyberArk with other security tools. Experience with developing and maintaining documentation for CyberArk configurations, processes, and procedures. Experience in providing technical support and training to internal teams and clients on CyberArk usage. Experience in application onboarding to CyberArk Secrets Manager solution like Conjur and CP/CCP. Stay updated with the latest CyberArk features and cybersecurity trends. Preferred Skills & Experience Good understanding of privileged access management (PAM) concepts. Relevant certifications (e.g., PAM CyberArk Defender or CyberArk Sentry) are a plus. Experience in DevOps, CI/CD. Additional Qualifications Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education. This position may require relocation and/or travel to work/project location. Candidates authorized to work for any employer in the United States without employer‑based visa sponsorship are welcome to apply; Infosys is unable to provide immigration sponsorship for this role now or in the future. Benefits Medical/Dental/Vision/Life Insurance Long‑term/Short‑term Disability Health and Dependent Care Reimbursement Accounts Insurance (Accident, Critical Illness, Hospital Indemnity, Legal) 401(k) plan and contributions dependent on salary level Paid holidays plus Paid Time Off EEO Infosys provides equal employment opportunities to applicants and employees without regard to race, color, sex, gender identity, sexual orientation, religious practices and observances, national origin, pregnancy, childbirth, or related medical conditions, status as a protected veteran or spouse/family member of a protected veteran, or disability. " #J-18808-Ljbffr Infosys