Service Desk Analyst — IT Support & Desktop Fixes
Ampcus Inc
Ampcus Inc. is seeking a Service Desk Analyst to join our team in Niagara Falls, NY. The role handles incoming help desk requests via phone and email, documents information, resolves issues, escalates as needed, and supports RSA Key Fobs, Iron Key devices, video conferencing scheduling, password resets, software installs. Requirements include at least 4 years experience, remote phone support, strong communication and interpersonal skills, ability to work independently, and familiarity with #J-18808-Ljbffr Ampcus Inc
Vacancy posted 3 days ago
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