Operations Coordinator

Logistics Coordinator Charlotte, North Carolina

Employment Type: Full-Time | Experience Level: Entry-Level

Compensation: $50,000 - $60,000 Base + Bonus Structure after 3 Months

Schedule: In-office, Monday to Friday, 8:00 AM 5:00 PM

Step into an exciting opportunity to be part of a new North Carolina office with a reputable freight broker backed by 25+ years of industry experience. As a Logistics Coordinator, you will play a key role in keeping freight moving smoothly across North America. You will collaborate closely with operations and sales teams to coordinate shipments, resolve challenges, and ensure everything runs on schedule.

This is a fast-paced role requiring strong problem-solving skills, adaptability, and the ability to manage multiple priorities. Previous 3PL logistics experience is an asset, allowing you to contribute effectively from day one; however, we are also willing to train the right candidate who is eager to build a career in the logistics industry.

About Rome

Founded in 2000, Rome Logistics Group is an established third-party logistics (3PL) provider delivering customized transportation solutions to businesses across North America.

As we continue expanding our presence in the U.S., our Charlotte office offers the opportunity to join a growing team and play a meaningful role in developing Rome's presence in a new market.

You'll have the support and resources of an established logistics company behind you, combined with the opportunity and entrepreneurial environment that comes with growing our U.S. operation.

Responsibilities

• Freight Quoting: Obtain quotes from carriers, evaluate pricing, communicate costs, and assist in negotiating competitive rates.
• Order Entry: Accurately enter orders into the system and coordinate with sales and customer service to ensure order details are correct.
• Tracking Shipments: Monitor shipments using tracking systems and provide timely updates on status and ETA.
• Problem-Solving: Identify and resolve issues with shipments or administrative processes, collaborating with the team to improve efficiency.

Key Attributes

• Education & Experience: Post-secondary education in a relevant field or at least 1 year of logistics/transportation experience is preferred.
• Technical Skills: Proficient in Microsoft Office (Excel, Outlook, Word) and CRM systems.
• Attention to Detail: Strong organizational skills with a focus on accuracy.
• Client Relationship Management: Ability to build and maintain strong client relationships.
• Motivation & Attitude: Highly driven, proactive, and eager to grow a career in logistics.

What We Offer

• Unlimited Earning Potential: Enjoy uncapped commission, putting you in control of your income.
• Supportive, Close-Knit Team: Work in a collaborative environment where your success is our priority.
• Comprehensive Benefits: Access a robust benefits plan.
• Paid Time Off: Enjoy paid vacation and personal time to recharge.
• Work-Life Balance: Benefit from a healthy balance between your professional and personal life.
• Fun Team Events: Enjoy quarterly social events like BBQs, sporting events, holiday socials, and more.
• Professional Development: Ongoing opportunities for skill enhancement and career progression.
• Top Workplace Recognition: Proud to be one of Canada's Top 50 Best Workplaces in 2025!

Should you require accommodations during the recruitment and selection process, please let us know. Rome Logistics Group is an equal opportunity employer.