Ticket Host

Job Description

Job Description

At Studio Movie Grill , we’re all about movies and dedicated to making a real impact in the communities we serve. We’ve led the way in in-theater dining, transforming the movie-going experience. As we continue our legacy, we’re seeking adaptable, enthusiastic Team Members who thrive in a fast-paced, hospitality-focused environment. If you’re ready to bring your energy, creativity, and passion to the table, we want you to be part of our team!

As a Front of House Team Member, you’ll provide exceptional service in a clean, safe environment, ensuring Guests have unforgettable experiences. Whether greeting, serving, or maintaining the atmosphere, you’ll help create the memorable moments that keep Guests coming back.

What You’ll Do:

• Provide Guests with exceptional service in a safe and clean environment.
• Engage and educate Guests about SMG.
• Greet each Guest, understand their needs, process transactions accurately using the point-of-sale system, provide correct change, and thank them for their business.
• Safeguard all cash, receipts, and tickets to maintain security.
• Enforce movie rating guidelines courteously and professionally.
• Distribute and verify the proper functioning of 3D glasses, ensuring Guests understand how to use them, if applicable.
• Adhere to all safety procedures to maintain a safe work environment for both staff and Guests.
• Take on additional duties and opportunities as assigned by management.

What We’re Looking For:

• Must be at least 16 years old.
• At least 1 year of previous hospitality experience is preferred.
• Ability to effectively communicate in English (verbal or written).
• Must maintain a courteous, friendly, and professional demeanor.
• Ability to stand and walk for extended periods (6 to 9 hours).
• Ability to frequently bend, kneel, reach or twist.
• Ability to lift up to 50 lbs.
• Reliable transportation required.
• Adherence to proper work attire standards and personal hygiene.
• Availability to work nights, weekends, and holidays.

Why Join Us? 

• Show-Stopping Experience: Be part of an unforgettable dine-in cinema that combines the magic of movies and great food
• Team Vibes: Work with a fun, supportive crew that makes every shift feel like a blockbuster hit
• Unique Atmosphere: Enjoy a dynamic work environment where every day brings something new and exciting
• Discounts: Save on Film, Food and Fun 
• Impactful Moments: Your role is key in making every Guest’s experience unforgettable, from movie start to finish
• Ongoing Growth: Build your career in the thriving world of dine-in cinema with plenty of room to grow

Perks: 

• Competitive pay – that makes your work worth it.
• Work-life balance – Flexible scheduling that fits your life.
• Growth potential – Move up and take your career to the next level.
• Exclusive discounts – Enjoy deals on food, drinks, and tickets.
• Holiday pay – Time and a half on Thanksgiving and Christmas (for eligible Team Members).