Account executive

Account Executive

This position is responsible for increasing sales of machinery, equipment, materials, and parts that require technical knowledge. The position will manage existing and new customer accounts, develop sales and marketing strategies to achieve business goals, develop new business opportunities, and provide customer support throughout the sales process. The position will also involve domestic and international business travel for customer visits, trade shows, and other sales activities.

Essential Duties The Account Executive is primarily responsible for increasing sales of technical machinery and equipment by developing and executing sales strategies, managing existing and new accounts, developing new business opportunities, building customer relationships, and providing customer support throughout the sales process.

Strategic Planning and Goal Achievement: Develop and implement sales and marketing plans based on market trends, competitor activity, product knowledge, and customer feedback. Create and analyze short-term to long-term sales forecasts and develop action plans to achieve sales targets.

Sales and Account Management: Manage existing and new customer accounts for machinery, equipment, and related products from Japanese manufacturers. Conduct market research, develop sales strategies, maintain close communication with customers, negotiate pricing, delivery, and other commercial terms with customers and suppliers, close deals, and grow sales.

Sales Promotion and Customer Support: Contact current and prospective customers by phone, email, and other communication methods to solicit orders and follow up on sales leads. Visit customers for product presentations, participate in trade shows and sales events, conduct equipment demonstrations, and respond to technical and non-technical customer inquiries.

Business Development: Research potential new products, technologies, markets, and services and identify new business opportunities. Develop sales opportunities in new markets and industries, including the semiconductor and aerospace industries, and research and develop relationships with potential vendors and customers.

Quotations, Negotiation, and Order Processing: Prepare accurate quotations, review equipment and customer credit information, calculate costs and applicable charges, negotiate sales terms, close proposals, and process purchase orders and related documentation. Coordinate product procurement and delivery, inventory management, equipment installation, and Factory Acceptance Tests (FAT) as needed.

Technical Sales Support: Develop technical knowledge of assigned products and respond to technical inquiries from customers. Knowledge or experience in electrical/electronic products and equipment, as well as machinery and equipment sales, will be valuable in providing product presentations, demonstrations, and technical support to customers.

Business Travel: Travel for customer visits, sales follow-ups, customer needs assessments, trade shows, product demonstrations, and other business activities. Travel will primarily be within the U.S. and Mexico, with occasional travel to Japan. Travel frequency will vary depending on customer and business needs and may range from several trips per month to weekly travel. Some trips may last 34 days, while trips involving customer-site work or pre-shipment inspections may last approximately one week.

Team Leadership and Development: Train and manage sales staff, sales representatives, and distributors. Monitor their activities and provide appropriate advice, guidance, and feedback to help achieve company sales goals.

Risk and Business Management: Review customer transactions and business activities, including customer credit, commercial terms, contracts, and other relevant documents. Report serious claims, problems, or potential business risks to management in a timely manner.

Administrative and Technical Support: Maintain accurate sales and internal documentation, including sales orders, shipping instructions, financial schedules, and other related documents. Prepare regular sales reports and communicate sales forecasts and customer follow-up status to management.

Working Hours, Working Style: Mon-Fri 8 hours a day On-Site Working Location: Torrance, CA Salary/Benefit: $75K$80K Holidays: Saturdays, Sundays, and National Major Holidays

Qualifications: Bachelor's degree or equivalent from a four-year college or university, preferably in Business Administration, Economics, Electronics, Mechanical Engineering, or a related field. At least 5 years of sales experience dealing with machinery and equipment; or equivalent combination of education and experience. Fluent-level bilingual communication skills in English and Japanese. Experience in technical sales, machinery/equipment sales, or sales involving industrial products is preferred. Knowledge or experience in electrical/electronic products or equipment is preferred. Experience selling inspection equipment or equipment used in manufacturing environments is a plus. Experience working with customers in the semiconductor or aerospace industries is a plus. Strong customer service, communication, and negotiation skills. Ability to analyze business documents, contracts, purchase orders, and other related materials. Proficiency in Microsoft Windows, Word, Excel, Outlook, and PowerPoint. Ability to manage multiple tasks and work effectively under pressure. Willingness and ability to travel frequently for customer visits, trade shows, product demonstrations, and other business activities, primarily within the U.S. and Mexico, with occasional travel to Japan. Ability to provide product presentations, demonstrations, and technical support to customers.

QUICK USA, Inc.