Warehouse Manager

Warehouse SupervisorThe Warehouse Supervisor ensures proper receiving, shipping, handling, distribution and storage of all freight, product and supplies that come in and out of warehouse and directs the daily activities of other dock personnel and those acting in that capacity.Essential Duties and ResponsibilitiesOversee day-to-day warehouse operations including receipt, storage, picking, packing, and dispatching of goodsAct as point of contact for customer service related needs. Collaborate with operations and customer service teams to ensure accurate and timely order fulfillmentSupervise staff, including training on SOP changes and new processes, monitoring productivity, handling performance management and disciplinary issues that may ariseIdentify process improvement opportunities and implement best practices and technological solutionsUtilize warehouse management systems (WMS) to manage inventory and streamline operationsUse the metrics available to measure workload and productivity.Maintain accuracy with inventory levels in order to meet internal and external demand of productAddress operational issues and inventory discrepancies; communicate effectively with clients and stakeholdersPrepare turnover report for incoming shift, if applicableAssist with planning warehouse layout and space requirements in order to prevent loss or damage and to achieve full warehouse optimizationTake into account implications of freight turnover, size, weight and other factors when allocating warehouse spaceEnsure warehouse operations comply with all OSHA safety regulations, industry standards, and company policiesConduct regular safety audits, inspections and training sessions; implement protocols for hazardous materials and equipment safetyPrepare reports as requiredOversee maintenance and repair of warehouse equipment and systems, if applicableDrive a forklift when necessaryCross dock experience highly preferredPerform other duties as assignedQualifications & Skill Requirements Highschool diploma or equivalent required, Bachelor's degree preferred in Logistics, Supply Chain Management, Business Administration, or related field; relevant certifications (e.g., APICS, CILT) are a plus5+ years of direct or related experience in warehouse. Within the freight forwarding or logistics industry preferred.1+ years as a mentor or leading othersProficiency in warehouse management systems (WMS)In-depth knowledge of safety regulations and warehouse best practicesAbility to operate a forklift and knowledge of dock equipmentIntermediate skills with Microsoft Office products (with an emphasis on Word, PPT and Excel)Physical Requirements Must be able sit, walk and stand on a continuous basis, as well as be able to communicate effectively through written and verbal expression using either a PC/keyboard or a telephone.Must be able to effectively deal with moderate levels of stress.The noise level in the work environment is moderate to high.Ability to lift and move 40 -80 lbs. in a warehouse environmentMust be able to stand, kneel, bend, squat and stoop as needed.The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job.Key Competencies Must lead by example, a highly motivated team player with an outgoing and positive work attitudeProblem-solving solutionsAbility to work in a time-sensitive environmentDesire and drive to learn and growWell organized, able to plan and effectively set priorities for implementationAbility to be flexible as priorities shiftDemonstrated ability to work in a client centric environmentAbility to relate to and successfully interact across a variety of settings and work well with a broad and diverse workforce throughout the organizationOutstanding communication skills - Excellent verbal and written with an emphasis on listeningUnderstanding and responsive to situations that require a sense of urgencyConsistent in follow-up and follow-throughCredible with a high level of personal integrityAdaptive to ICAT's core valuesSupervisory Responsibilities: YesDirect supervision and accountability of staffSupport team in setting and achieving goals and performance objectivesCoach and mentor team membersIdentify department training requirements and conduct training as neededHold regular individual 1x1 and team meetings.Clearly communicate department and individual initiatives / goalsDevelop, monitor and review regularly metrics and goals with team membersConduct performance appraisals; provide rewards and execute disciplinary actions/ workplace solutions for department staffAccountable for recruiting and hiring process for new hire requirementsMaintain an environment that allows the team to be part of ICAT's overarching goals and missionIf you're ready to take the next step in your career with a company that values your dedication and contributions, we encourage you to apply.Salary Range: $55,930 - $66,800Location: Onsite in Piscataway, NJ