Mission Critical QA/QC Superintendent
NTI
Overview
Mission Critical Low Voltage QA/QC Superintendent to lead quality assurance and quality control efforts for mission-critical data center projects. This role ensures low-voltage infrastructure is installed in accordance with project specifications, industry standards, and client expectations while driving a culture of quality, safety, continuous improvement, and workforce development.
Responsibilities
- Lead field QA/QC activities for structured cabling, fiber optics, pathways, grounding and bonding, security, AV, and telecommunications systems.
- Assist in developing, maintaining and facilitating training programs for structured cabling, fiber optics, pathways, grounding and bonding, security, AV and telecommunications systems.
- Track training completion and certification status.
- Conduct installation demonstrations and practical skill assessments.
- Partner with manufacturers to provide product-specific training.
- Recommend future training initiatives based on audit findings and quality trends.
- Deliver hands on training covering structured cabling, fiber optics, pathways, grounding and bonding, labeling, testing, and telecom room buildouts.
- Conduct inspections and audits to verify compliance with project drawings, specifications, and quality standards.
- Identify, document, and track deficiencies through corrective action and closure.
- Review testing and certification results for copper and fiber systems.
- Support commissioning, integrated systems testing, and project turnover activities.
- Maintain quality documentation, inspection reports, and turnover records.
- Mentor field personnel and promote best installation practices.
- Assist with the development and delivery of quality, installation, safety, and standards-based training programs.
- Support onboarding of new employees and reinforce QA/QC procedures, customer standards, and industry best practices with hands on and classroom training.
- Conduct field coaching, toolbox talks, mock inspections, and workforce development initiatives.
- Travel as required
Qualification
- Seven or more years of low-voltage construction experience, including field leadership, QA/QC, testing, or commissioning responsibilities.
- Demonstrated knowledge of basket tray, trapeze supports, copper, fiber optic, bonding, labeling, testing, and closeout.
- Experience supervising inspectors or field teams and planning work across multiple areas or shifts.
- Ability to interpret contract documents, resolve field quality issues, and communicate with project and client leadership.
- Proficiency with digital drawings, Microsoft Office, Bluebeam, inspection platforms, dashboards, and project management systems.
- Strong written reporting, organization, accountability, and decision-making skills.
Preferred Qualifications
- Mission-critical data center experience on hyperscale, colocation, or enterprise projects.
- BICSI Technician, RCDD, RTPM, or related industry credential.
- Manufacturer certifications for copper, fiber optic, bonding, pathway, or support systems.
- Experience with copper certification, optical loss testing, OTDR analysis, connector inspection, and test-result management.
- OSHA 30, documented QA/QC leadership training, and commissioning or turnover experience.
- Experience developing inspection plans, checklists, quality metrics, and corrective-action programs.
NTI is an organization committed to diversity and inclusion to drive its business results and to create a better future every day for its diverse employees, clients, partners and communities. We are proud to be an Equal Opportunity and Affrightive Action Employer providing opportunities to all employees and applicants without regard to race, sex, national origin, religion, age, disability, veteran status, genetic information, sexual orientation, gender identity and any other protected status in accordance with applicable law.
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